Customer Centric Behaviors
Customer Service in Collections
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ACCURACY
AHT
CAPTIVATE
CHARM
CUSTOMER
EMPATHY
ENTHUSIASTIC
EXCEPTIONAL
GENUINE
INNOVATE
JARGON
LISTEN
LOSSMITIGATION
OWNERSHIP
PAR
PROBE
PROFESSIONAL
QUALITY
RAPPORT
RECAP
SYMPATHY
TEAM
TRUSTWORTHINESS
VALUE
L | T | Z | E | J | U | E | D | A | X | V | S | H | M | S |
O | T | H | B | L | N | Y | H | T | A | P | M | Y | S | S |
E | G | L | A | N | O | I | T | P | E | C | X | E | K | Y |
B | G | E | N | U | I | N | E | H | U | U | N | N | W | V |
O | L | P | Y | R | N | K | T | S | N | I | L | T | I | E |
R | C | A | V | E | N | E | T | R | H | Z | E | H | Q | E |
P | Y | C | Y | O | T | O | V | T | O | L | C | U | P | T |
I | H | E | G | C | M | A | R | A | I | P | A | S | I | A |
W | T | R | V | E | A | O | V | S | L | L | P | I | H | V |
J | A | F | R | D | W | R | T | I | I | U | X | A | S | O |
J | P | X | R | T | S | E | U | T | T | I | E | S | R | N |
R | M | E | S | M | N | L | Y | C | L | P | S | T | E | N |
A | E | U | H | A | M | R | A | H | C | S | A | I | N | I |
P | R | O | F | E | S | S | I | O | N | A | L | C | W | W |
T | N | O | I | T | A | G | I | T | I | M | S | S | O | L |
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