Customer Centric Behaviors

ACCURACY
AHT
CAPTIVATE
CHARM
CUSTOMER
EMPATHY
ENTHUSIASTIC
EXCEPTIONAL
GENUINE
INNOVATE
JARGON
LISTEN
LOSSMITIGATION
OWNERSHIP
PAR
PROBE
PROFESSIONAL
QUALITY
RAPPORT
RECAP
SYMPATHY
TEAM
TRUSTWORTHINESS
VALUE

Customer Service in Collections

Try to find all 24 words on this board.

T P A R G E N U I N E E E P N
N R R M E T A V I T P A C A P
P O U O A E T A V O N N I C F
S F I S B C J Y C N I M T E S
I E A T T E C X T M F N S R Y
F S X G A W P U G I Q I A B M
N S E C E G O I R A L H I G P
E I U U E V I R H A T A S Y A
T O L S M P M T T S C L U G T
S N A T P U T E I H R Y H Q H
I A V O A B A I A M I E T Y Y
L L Z M T M F R O A S N N X O
N T J E H G M R G N I S E W K
V Y X R Y C N O G R A J O S O
G R T R O P P A R B R L O L S
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Answer Key for Customer Centric Behaviors

X
Y
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1T P A R G E N U I N E # # P #
2N R R # E T A V I T P A C A #
3# O U O A E T A V O N N I C #
4# F I S B C # Y # # # # T E S
5# E # T T E C # T # # # S R Y
6# S X # A W P U # I # # A # M
7N S E C # G O I R # L H I # P
8E I U U E # I R H A T A S # A
9T O L S M P # T T S C # U # T
10S N A T P # T E I H R Y H Q H
11I A V O A # A I A M I E T # Y
12L L # M T M # R O # S N N # #
13# # # E H # M # # N # S E W #
14# # # R Y # N O G R A J O S O
15# # T R O P P A R # # L # L S
Word X Y Direction
ACCURACY  53se
AHT  136sw
CAPTIVATE  132w
CHARM  119sw
CUSTOMER  47s
EMPATHY  58s
ENTHUSIASTIC  1313n
EXCEPTIONAL  25se
GENUINE  51e
INNOVATE  133w
JARGON  1114w
LISTEN  112n
LOSSMITIGATION  1314nw
OWNERSHIP  1514nw
PAR  21e
PROBE  21se
PROFESSIONAL  22s
QUALITY  139nw
RAPPORT  915w
RECAP  145n
SYMPATHY  154s
TEAM  99sw
TRUSTWORTHINESS  88se
VALUE  311n