The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| H | G | W | U | Z | V | A | K | K | A | E | M | S | T | T |
| G | P | N | Y | E | Z | I | R | A | M | M | U | S | U | D |
| N | E | H | I | L | D | D | G | P | V | N | D | N | R | M |
| I | M | E | I | N | U | O | W | C | U | K | D | O | N | S |
| H | P | N | M | I | E | B | Z | L | V | E | Z | F | D | L |
| C | A | H | N | O | I | T | A | M | R | I | F | F | A | B |
| T | T | Y | I | T | D | M | S | S | E | M | Q | A | C | X |
| A | H | O | P | E | S | W | T | I | F | P | W | E | C | Z |
| M | Y | C | P | C | M | A | C | D | L | T | S | X | E | K |
| L | C | I | L | E | N | R | F | E | E | L | X | K | P | T |
| D | K | S | X | D | U | M | W | P | C | P | T | G | T | T |
| J | W | C | I | O | Q | T | Q | Q | T | I | O | F | A | N |
| E | T | N | E | S | N | H | Z | B | I | R | P | L | N | W |
| L | G | A | A | W | I | M | V | H | O | F | S | E | C | Q |
| F | U | R | H | E | E | D | S | N | N | O | D | A | E | J |
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