The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| E | N | T | Q | E | C | N | A | T | P | E | C | C | A | X |
| R | I | Y | D | S | T | B | D | E | M | M | V | X | U | G |
| U | Z | D | S | E | M | X | A | S | P | G | F | N | N | W |
| B | W | Y | H | U | R | G | K | Z | T | O | D | I | C | C |
| R | N | D | V | Y | H | T | A | P | M | E | H | H | A | W |
| N | O | I | T | C | E | L | F | E | R | C | T | T | P | O |
| E | Z | I | R | A | M | M | U | S | T | W | A | M | T | P |
| O | A | I | B | P | U | O | T | A | M | Q | L | R | W | M |
| L | I | N | O | I | T | A | M | R | I | F | F | A | U | S |
| N | U | R | C | M | N | L | R | T | K | W | N | W | A | K |
| A | A | K | N | D | G | N | I | N | E | T | S | I | L | Z |
| O | K | Y | I | T | E | C | G | R | N | Z | F | R | Q | C |
| V | L | N | F | T | K | L | R | Y | K | Z | E | E | S | M |
| C | G | V | T | O | W | S | P | P | I | L | H | O | A | M |
| Q | L | S | T | Z | S | K | H | B | C | B | N | K | B | H |
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