The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| X | T | L | D | Z | Y | G | Y | J | X | E | O | H | F | D |
| D | U | J | P | L | I | S | T | E | N | I | N | G | R | I |
| X | K | N | W | C | M | A | T | C | H | I | N | G | U | B |
| O | C | X | D | A | C | C | E | P | T | A | N | C | E | R |
| I | H | A | M | E | F | Z | F | H | Z | V | F | R | O | X |
| G | H | F | Z | M | R | F | Y | T | H | C | P | C | T | D |
| C | C | F | E | P | E | S | I | M | P | W | N | S | I | W |
| G | V | K | R | A | F | U | T | R | V | W | A | K | S | A |
| F | S | T | Z | T | L | M | U | A | M | Q | T | A | G | X |
| Q | A | X | O | H | E | M | M | W | N | A | Z | C | Z | U |
| I | V | K | O | Y | C | A | J | W | F | D | T | I | V | X |
| Q | W | P | J | A | T | R | H | W | J | G | I | I | H | R |
| J | E | S | V | M | I | I | P | K | K | K | H | N | O | M |
| C | J | O | Q | Q | O | Z | M | K | I | M | E | A | G | N |
| R | G | Q | V | G | N | E | I | C | Q | G | V | O | U | L |
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