The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| M | Z | M | P | F | B | K | T | I | N | K | U | O | H | L |
| M | G | U | V | R | W | M | H | Y | O | S | I | N | D | Q |
| A | F | N | L | P | Q | H | K | P | I | U | K | Z | D | V |
| T | Y | F | I | T | B | T | L | W | T | M | I | U | O | Z |
| C | V | M | U | D | P | M | W | X | C | M | R | Q | J | D |
| H | O | P | E | H | N | R | C | D | E | A | R | N | T | E |
| I | J | Q | N | P | K | A | W | Y | L | R | A | J | W | C |
| N | N | R | O | E | F | W | T | I | F | I | B | X | M | N |
| G | Y | U | H | Y | H | O | S | S | E | Z | I | F | Q | A |
| L | Y | M | V | J | X | T | D | M | R | E | K | E | U | T |
| M | F | P | O | T | E | G | P | U | Z | E | O | Q | W | P |
| L | P | I | C | N | Y | A | K | J | E | L | D | E | G | E |
| P | T | C | I | Q | T | Y | R | O | Q | C | N | N | T | C |
| U | D | N | Q | H | I | Z | R | O | J | H | E | G | U | C |
| U | G | E | Y | N | O | I | T | A | M | R | I | F | F | A |
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