The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| W | W | X | Y | U | F | T | O | F | W | A | H | A | D | C |
| O | U | G | P | S | L | J | Z | Z | F | F | B | G | K | B |
| I | A | N | S | M | A | E | X | Q | K | Q | D | T | A | X |
| S | P | U | D | Y | B | Y | K | B | G | G | D | C | G | B |
| U | P | I | M | E | M | P | A | T | H | Y | U | H | I | V |
| M | E | C | L | H | R | E | F | L | E | C | T | I | O | N |
| M | J | C | E | U | K | S | I | O | G | M | Z | E | O | A |
| A | L | B | N | D | Z | S | T | X | R | G | O | G | H | N |
| R | Y | V | L | A | T | S | E | A | B | J | N | S | D | X |
| I | I | B | D | E | T | O | W | P | N | I | I | L | O | Y |
| Z | J | G | N | A | L | P | Q | A | H | D | D | F | R | H |
| E | P | I | S | X | N | Q | E | C | M | O | I | P | I | C |
| S | N | K | O | Y | Q | X | T | C | S | L | P | N | W | K |
| G | V | Z | X | P | Q | A | W | M | C | I | Q | E | G | M |
| N | O | I | T | A | M | R | I | F | F | A | K | R | W | T |
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