The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| H | N | Z | M | T | P | P | U | J | D | K | R | U | F | O |
| G | O | E | X | P | R | I | B | S | C | P | Z | J | G | V |
| F | N | P | C | U | E | L | X | L | X | U | D | N | W | M |
| H | Z | I | E | N | T | M | P | X | B | X | I | Y | B | B |
| H | L | E | N | U | A | S | K | V | G | D | A | A | J | W |
| F | Z | N | R | E | W | T | W | M | N | U | Y | G | H | H |
| D | A | R | P | O | T | D | P | A | E | X | F | L | P | K |
| D | Q | L | J | V | F | S | T | E | R | Y | G | P | Y | D |
| K | H | Y | D | L | T | S | I | Z | C | M | E | X | T | Y |
| N | T | S | A | Y | R | E | F | L | E | C | T | I | O | N |
| Z | J | K | R | E | M | P | A | T | H | Y | A | H | C | O |
| E | N | D | D | N | O | I | T | A | M | R | I | F | F | A |
| N | Y | N | U | E | P | S | U | M | M | A | R | I | Z | E |
| F | U | F | H | M | L | R | M | R | L | B | Q | G | X | U |
| I | Y | Y | W | M | A | T | C | H | I | N | G | Y | T | L |
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