The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| E | G | I | B | E | L | Z | Q | M | I | S | Q | U | J | I |
| H | G | N | O | P | E | W | K | J | Q | S | M | K | R | B |
| E | I | N | I | O | G | B | C | U | X | H | B | U | N | T |
| X | W | B | I | H | S | D | X | M | T | J | X | O | R | O |
| I | F | L | Q | D | C | V | U | M | W | D | I | O | A | R |
| H | A | I | B | V | N | T | R | V | A | T | K | R | Y | S |
| D | C | S | V | J | V | A | A | F | A | C | E | S | R | Z |
| Z | C | T | U | E | W | L | T | M | S | F | E | B | H | E |
| Z | E | E | N | M | O | A | R | S | L | X | J | R | Z | N |
| L | P | N | M | I | M | I | N | E | R | F | R | N | Q | P |
| J | T | I | N | P | F | A | C | U | H | E | N | I | W | T |
| F | A | N | Y | F | A | T | R | O | Q | T | D | C | N | Q |
| D | N | G | A | L | I | T | Y | I | X | Q | K | N | X | G |
| Y | C | S | F | O | G | H | H | G | Z | V | Z | T | U | Q |
| K | E | K | N | H | S | V | A | Y | R | E | U | M | C | Z |
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