The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| I | Z | K | Z | F | E | R | E | W | W | P | K | F | T | F |
| P | G | E | H | V | P | H | T | E | Q | A | K | O | Z | G |
| X | H | N | C | O | B | F | M | P | U | I | P | R | N | Q |
| J | J | E | I | H | Y | H | T | A | P | M | E | I | X | E |
| H | L | G | S | D | P | W | X | B | U | C | N | O | E | X |
| G | Z | F | D | O | N | V | G | O | N | E | Z | N | Z | K |
| J | N | H | T | M | R | A | W | A | T | I | N | V | I | T |
| X | K | I | F | F | I | K | T | S | M | H | X | N | R | U |
| E | P | O | H | U | E | P | I | S | G | A | I | X | A | I |
| N | O | I | T | C | E | L | F | E | R | W | X | S | M | G |
| Y | C | V | X | C | T | R | S | B | O | E | N | L | M | N |
| E | S | X | C | K | Y | A | C | E | N | O | D | M | U | D |
| L | V | A | F | F | I | R | M | A | T | I | O | N | S | B |
| T | P | M | R | W | L | N | H | W | K | H | A | J | U | V |
| M | Y | W | G | U | K | Y | K | W | N | P | F | E | J | M |
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