The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| W | M | R | Z | Q | I | C | G | E | E | S | A | V | S | I |
| G | U | B | U | V | F | E | Z | R | G | K | B | M | A | Q |
| T | M | N | O | K | G | Y | G | O | V | I | V | U | D | T |
| T | A | Y | D | I | P | R | I | X | R | Q | Z | K | R | O |
| L | I | S | T | E | N | I | N | G | X | B | T | C | W | R |
| C | M | A | E | M | R | E | F | L | E | C | T | I | O | N |
| Z | A | H | C | P | E | S | U | M | M | A | R | I | Z | E |
| P | T | B | N | A | K | F | T | W | Q | L | S | Q | K | E |
| I | C | F | A | T | V | P | T | A | S | O | X | D | L | M |
| G | H | B | T | H | J | H | Z | R | N | D | O | D | P | S |
| V | I | X | P | Y | O | L | Z | M | G | D | M | G | L | J |
| M | N | Z | E | N | L | P | P | T | H | J | I | K | H | Q |
| B | G | P | C | P | Q | B | E | H | W | K | N | N | V | G |
| V | D | Q | C | L | I | Z | S | S | A | W | V | W | G | M |
| R | K | T | A | F | F | I | R | M | A | T | I | O | N | W |
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