The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| E | Z | I | R | A | M | M | U | S | O | H | T | E | F | W |
| G | E | O | X | O | D | A | V | M | X | S | E | U | G | K |
| N | N | U | J | D | S | C | T | S | R | B | E | N | J | R |
| Y | V | I | I | R | Q | Q | J | C | C | X | I | E | U | Y |
| X | H | P | N | Y | Z | E | P | O | H | D | Z | R | H | F |
| E | H | T | M | E | Z | R | W | T | N | I | D | D | H | D |
| I | C | O | A | V | T | D | Q | A | Y | W | N | T | O | X |
| D | U | N | N | P | I | S | T | E | R | N | F | G | Q | I |
| S | L | H | A | D | M | S | I | N | J | M | G | B | N | V |
| Z | L | C | Z | T | R | E | F | L | E | C | T | I | O | N |
| S | D | S | U | E | P | S | F | P | W | X | P | H | R | I |
| H | Y | A | D | C | B | E | Y | U | L | D | Y | Q | M | M |
| U | Y | N | F | R | W | G | C | Q | Z | I | O | E | I | Z |
| X | U | C | C | Y | V | D | I | C | X | R | C | A | N | H |
| B | K | M | A | F | F | I | R | M | A | T | I | O | N | U |
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