The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| E | A | F | F | I | R | M | A | T | I | O | N | Y | K | Z |
| G | U | C | F | K | L | I | S | T | E | N | I | N | G | I |
| D | C | N | C | E | W | F | B | A | H | R | P | S | L | G |
| H | F | E | D | E | M | Q | Y | S | Q | D | P | U | V | T |
| Q | W | S | H | E | P | I | E | Q | X | P | Z | H | T | Z |
| M | M | Q | M | M | R | T | M | P | Z | F | T | P | I | K |
| C | A | V | S | P | E | S | A | N | F | M | H | L | D | V |
| V | T | R | B | A | F | U | T | N | R | T | O | I | Z | E |
| V | C | S | C | T | L | M | Y | A | C | X | T | J | E | G |
| A | H | E | X | H | E | M | W | E | N | E | G | P | F | D |
| S | I | O | T | Y | C | A | I | R | U | D | P | A | H | G |
| W | N | C | P | Q | T | R | Q | R | A | R | I | M | I | O |
| P | G | Q | U | E | I | I | V | Y | B | B | F | N | X | N |
| G | D | R | U | S | O | Z | N | M | X | Z | Z | S | G | B |
| I | C | Z | V | X | N | E | H | L | J | P | A | X | T | D |
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