The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| Z | B | K | Z | Z | O | H | W | N | H | N | E | O | D | Y |
| S | I | N | X | N | A | G | B | G | O | Q | N | U | U | H |
| J | Q | Q | K | B | A | Y | N | V | H | R | H | N | E | Y |
| H | E | B | T | H | K | H | T | I | G | T | D | N | Z | Y |
| W | N | L | O | E | Y | E | P | O | H | E | M | N | I | Z |
| N | O | I | T | C | E | L | F | E | R | C | O | R | R | J |
| D | R | A | M | J | M | N | I | S | P | I | T | C | A | N |
| W | G | G | Y | I | N | V | T | S | T | X | H | A | M | W |
| C | T | Y | H | I | Y | A | G | A | T | U | Y | F | M | W |
| J | F | O | M | O | N | H | M | I | M | E | U | C | U | W |
| B | N | D | P | D | G | R | T | U | S | F | N | D | S | H |
| M | F | Y | I | K | I | H | G | A | J | V | P | I | J | E |
| L | A | N | P | F | O | A | Y | Q | P | M | D | Y | N | H |
| I | G | M | F | L | M | E | Z | X | R | M | T | S | Y | G |
| X | I | A | C | C | E | P | T | A | N | C | E | Q | F | T |
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