The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| R | J | U | T | U | H | C | Y | U | O | Y | T | G | M | S |
| Z | S | H | N | A | F | M | P | Z | F | L | K | K | G | L |
| C | Z | W | N | I | O | L | L | J | N | L | E | N | L | C |
| U | O | M | U | I | W | T | X | D | Y | H | I | X | N | J |
| Y | M | A | X | A | E | X | W | R | L | D | P | A | F | M |
| Z | F | T | C | P | R | A | L | Z | N | G | S | I | H | G |
| C | G | C | O | H | T | M | R | A | W | X | K | V | D | Z |
| P | L | H | E | C | N | A | T | P | E | C | C | A | I | Y |
| X | N | I | V | H | J | S | U | M | M | A | R | I | Z | E |
| N | Z | N | X | A | R | E | F | L | E | C | T | I | O | N |
| Z | W | G | V | E | M | P | A | T | H | Y | S | E | I | K |
| G | F | V | D | N | T | B | Y | B | N | J | N | D | I | G |
| F | U | N | L | I | S | T | E | N | I | N | G | N | D | H |
| Z | U | T | V | J | E | F | Y | L | O | Q | M | H | V | W |
| N | O | I | T | A | M | R | I | F | F | A | J | L | E | Z |
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