The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| Y | T | C | N | N | I | Y | Q | N | D | V | D | W | P | M |
| R | U | V | H | S | Z | N | Z | X | W | O | O | O | C | T |
| I | C | N | B | P | E | O | G | L | F | Y | B | A | F | I |
| G | B | E | D | Z | A | S | Y | V | B | D | L | Z | I | N |
| E | W | L | L | E | M | P | A | T | H | Y | D | S | K | S |
| C | P | F | I | Z | R | E | F | L | E | C | T | I | O | N |
| N | L | J | Z | S | J | S | U | M | M | A | R | I | Z | E |
| A | U | T | X | C | T | O | T | F | N | A | I | F | Z | M |
| T | B | N | I | H | H | E | W | A | R | M | T | H | E | A |
| P | S | M | S | R | I | O | N | T | N | R | L | C | U | T |
| E | P | E | J | Y | B | Z | Q | I | Q | D | X | C | H | C |
| C | B | E | Z | P | H | O | Y | C | N | Z | I | C | X | H |
| C | Q | K | D | G | R | W | R | U | J | G | Z | N | O | I |
| A | F | F | I | R | M | A | T | I | O | N | E | P | G | N |
| X | Q | H | F | X | R | D | O | F | J | M | E | G | B | G |
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