The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| U | C | O | J | R | N | E | A | F | S | I | T | T | L | E |
| B | R | G | Q | L | O | Z | F | Y | Q | F | Z | F | G | U |
| D | X | N | C | Y | I | I | F | A | B | T | Q | N | A | L |
| E | H | I | D | Y | T | R | I | E | O | C | I | P | S | A |
| W | R | N | A | Y | C | A | R | P | Z | D | C | P | L | Z |
| X | I | E | S | H | E | M | M | W | N | O | E | U | I | A |
| V | L | T | M | T | L | M | A | A | O | P | T | M | C | C |
| D | C | S | O | A | F | U | T | R | T | V | Z | C | Y | B |
| O | S | I | W | P | E | S | I | M | C | C | E | C | X | L |
| E | A | L | L | M | R | R | O | T | V | P | H | A | K | U |
| U | U | W | G | E | Y | F | N | H | T | O | W | I | N | C |
| V | H | H | D | Q | A | P | T | A | P | V | Y | M | N | W |
| X | N | N | L | U | T | X | N | E | R | G | G | F | M | G |
| O | U | X | Q | P | Q | C | C | T | G | I | H | X | M | J |
| W | P | Y | V | C | E | R | I | J | U | X | O | W | J | N |
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