The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| N | G | O | L | K | K | Z | T | P | Q | F | X | F | K | P |
| N | O | I | T | C | E | L | F | E | R | W | E | H | G | E |
| F | O | L | N | H | O | Z | T | C | S | O | N | N | M | C |
| M | E | C | Z | E | T | U | Q | P | O | X | I | B | K | N |
| Q | W | Y | A | U | J | M | T | B | A | D | M | B | N | A |
| G | Q | Q | M | F | Z | N | R | B | N | G | Z | G | X | T |
| E | N | D | U | O | F | U | S | A | P | R | P | J | E | P |
| L | N | I | Y | C | M | I | T | B | W | R | Z | Z | V | E |
| Q | S | G | H | R | B | S | R | L | Y | Y | I | F | M | C |
| C | Z | O | B | C | R | N | K | M | L | R | L | P | E | C |
| B | P | U | D | E | T | Q | Q | S | A | D | A | N | M | A |
| E | W | I | D | P | W | A | Y | M | G | T | L | Y | C | Q |
| M | G | N | Z | E | U | S | M | L | H | H | I | U | M | Q |
| C | U | L | A | S | T | U | I | Y | N | E | B | O | W | V |
| E | H | X | L | I | S | T | E | N | I | N | G | I | N | S |
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