The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| O | U | I | X | W | B | L | C | A | S | E | T | T | P | W |
| A | U | L | E | H | H | A | T | W | G | P | K | M | S | S |
| M | Z | N | H | Y | M | W | F | L | Q | O | G | R | X | U |
| F | X | L | D | I | C | X | G | N | I | H | C | T | A | M |
| P | Z | D | Z | E | C | N | A | T | P | E | C | C | A | M |
| G | G | Q | Z | M | R | K | Q | K | H | E | F | F | Z | A |
| W | Q | L | J | P | E | S | L | N | Y | Y | F | S | U | R |
| J | O | I | P | A | F | S | T | V | G | I | H | L | Q | I |
| F | E | S | A | T | L | P | W | A | R | M | T | H | N | Z |
| Z | P | T | E | H | E | T | U | M | N | I | T | V | Z | E |
| L | I | E | B | Y | C | Z | A | Y | L | D | C | L | N | P |
| N | V | N | G | B | T | T | V | R | R | D | I | C | C | G |
| K | P | I | Y | P | I | I | U | J | S | M | B | N | C | C |
| A | W | N | A | O | O | W | X | T | O | C | L | S | G | H |
| R | K | G | N | H | N | X | N | W | B | O | R | L | C | U |
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