The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| D | G | Y | N | T | E | O | Q | O | A | I | T | K | I | Q |
| T | N | K | N | O | D | P | X | V | V | I | L | J | U | N |
| U | I | D | T | A | I | T | X | K | N | K | A | N | B | C |
| B | N | D | H | B | W | T | A | V | Q | A | D | Y | P | E |
| Z | E | H | X | Y | H | T | A | P | M | E | L | U | V | V |
| P | T | L | T | R | P | A | N | M | R | K | S | S | K | E |
| X | S | F | K | M | Q | H | A | S | R | T | V | D | Q | C |
| P | I | D | A | V | R | T | T | K | B | I | W | S | L | N |
| N | L | S | Y | V | C | A | K | K | S | Q | F | B | Y | A |
| R | E | P | O | H | N | M | W | Q | O | C | S | F | D | T |
| X | D | Y | I | D | C | D | Y | H | X | F | I | V | A | P |
| D | T | N | I | R | E | Z | I | R | A | M | M | U | S | E |
| F | G | N | O | C | C | K | Q | O | L | J | Q | E | M | C |
| Y | G | S | Q | R | C | T | H | X | S | X | L | Q | X | C |
| R | E | F | L | E | C | T | I | O | N | J | O | J | M | A |
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