The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| R | Y | Y | F | L | S | W | Q | D | S | M | I | A | D | U |
| D | G | L | I | W | R | G | L | I | C | Y | P | C | N | D |
| C | Q | N | O | P | O | H | U | L | Y | X | P | C | O | A |
| M | G | N | I | N | E | T | S | I | L | X | S | E | W | Q |
| V | D | D | W | D | I | M | R | T | G | Y | M | P | L | N |
| C | E | K | B | U | N | R | R | W | O | H | D | T | U | Y |
| N | U | U | X | Y | M | A | M | J | R | T | D | A | G | M |
| R | D | L | N | V | Y | W | T | B | V | A | J | N | M | A |
| E | Z | I | R | A | M | M | U | S | A | P | N | C | M | T |
| N | O | I | T | C | E | L | F | E | R | M | T | E | F | C |
| G | F | L | Q | S | V | I | Q | W | W | E | E | P | O | H |
| K | Y | G | W | I | R | K | B | I | H | K | D | F | V | I |
| N | O | I | T | A | M | R | I | F | F | A | E | N | E | N |
| O | E | W | H | V | E | J | V | U | Y | B | V | E | U | G |
| E | X | S | Q | W | P | W | T | W | T | M | E | X | D | V |
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