The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| V | K | G | E | L | I | S | T | E | N | I | N | G | A | Y |
| U | U | W | D | Z | W | H | G | J | O | U | H | M | L | B |
| C | N | N | M | J | H | M | A | T | C | H | I | N | G | C |
| R | K | Y | D | Z | J | T | J | C | N | L | I | Y | M | E |
| C | A | C | C | E | P | T | A | N | C | E | R | H | M | X |
| M | I | F | X | F | R | E | F | L | E | C | T | I | O | N |
| A | X | F | F | Y | B | S | M | Z | N | M | O | M | O | O |
| M | T | S | N | I | H | U | T | P | R | C | E | H | D | M |
| S | Z | C | T | J | R | M | G | A | A | D | P | B | L | M |
| A | J | P | T | X | I | M | W | A | N | T | O | F | L | N |
| X | A | A | T | F | S | A | A | G | B | D | H | Q | C | K |
| T | U | C | A | Q | J | R | Q | T | G | E | I | Y | V | Y |
| H | N | Z | V | E | E | I | N | S | I | J | Z | N | F | P |
| H | L | P | V | A | S | Z | R | T | V | O | T | I | G | U |
| Y | U | O | S | Q | R | E | P | O | X | X | N | H | Y | Q |
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