The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| B | S | T | A | R | W | N | F | C | L | X | Z | S | J | O |
| S | O | G | F | A | J | S | C | G | O | S | B | Q | U | B |
| J | K | V | S | U | M | M | A | R | I | Z | E | N | N | J |
| G | K | A | O | D | T | G | D | M | Y | B | D | W | U | X |
| J | C | H | C | Y | H | T | A | P | M | E | F | G | H | X |
| N | O | I | T | C | E | L | F | E | R | J | I | P | E | L |
| V | N | M | W | M | O | T | I | S | L | N | Z | C | Y | L |
| W | S | G | W | N | R | I | T | S | V | V | N | G | K | X |
| S | R | D | N | O | M | A | G | R | T | A | N | W | P | K |
| F | X | I | Z | I | N | Q | W | Z | T | E | O | M | T | K |
| D | V | L | M | D | H | T | I | P | M | J | N | X | M | J |
| C | T | M | I | O | T | C | E | V | C | E | Y | I | W | I |
| O | A | N | P | A | N | C | T | R | R | L | H | W | N | I |
| Z | G | E | P | E | C | U | P | A | R | Q | U | B | T | G |
| S | T | C | V | A | F | F | I | R | M | A | T | I | O | N |
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