The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| X | H | M | S | U | M | M | A | R | I | Z | E | Z | W | S |
| P | G | F | P | I | F | M | N | O | C | F | V | M | G | G |
| E | C | N | A | T | P | E | C | C | A | H | A | U | N | J |
| Q | Z | B | I | J | O | H | V | W | T | T | O | I | E | E |
| X | V | E | U | D | L | O | U | M | C | J | N | U | U | A |
| Y | E | G | N | P | N | L | R | H | A | E | D | N | I | A |
| I | J | J | Z | B | W | A | I | C | T | D | G | F | K | Y |
| H | C | S | F | V | W | N | T | S | L | V | J | K | W | Z |
| D | W | B | S | W | G | A | I | S | X | G | Z | S | F | R |
| N | O | I | T | C | E | L | F | E | R | S | I | X | M | M |
| G | M | H | M | Y | H | T | A | P | M | E | V | G | B | P |
| Q | U | W | D | Q | O | W | W | O | H | H | D | K | B | L |
| V | Z | T | Q | M | P | G | V | Y | O | I | C | N | X | A |
| G | X | H | Q | J | E | Q | X | E | Y | D | V | Y | U | P |
| D | P | L | P | A | F | F | I | R | M | A | T | I | O | N |
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