The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| H | O | Y | B | A | J | O | U | S | N | T | L | Z | N | Q |
| Q | G | C | G | B | I | I | H | W | O | O | L | V | C | G |
| T | T | N | D | D | D | H | H | B | I | K | D | R | H | V |
| T | F | F | I | F | O | T | I | Q | T | A | L | J | X | J |
| P | A | S | K | D | C | M | I | W | C | Y | I | A | A | N |
| O | N | Q | X | I | N | R | I | G | E | H | R | L | Y | O |
| Z | K | G | I | V | G | A | X | I | L | T | N | A | P | I |
| E | E | G | N | Z | Z | W | T | I | F | A | A | T | G | T |
| Z | N | A | E | I | L | G | S | S | E | P | T | V | F | A |
| E | N | E | P | O | H | T | Q | S | R | M | J | Y | S | M |
| L | X | Y | J | Y | E | C | H | Z | U | E | X | W | U | R |
| O | T | X | O | N | D | M | T | U | P | S | D | J | Q | I |
| G | M | Q | I | D | B | V | Q | A | L | B | I | N | Z | F |
| H | U | N | P | E | Z | I | R | A | M | M | U | S | U | F |
| S | G | X | S | Q | E | C | N | A | T | P | E | C | C | A |
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