The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| C | O | L | A | T | X | C | C | F | W | F | H | A | W | C |
| A | F | F | I | R | M | A | T | I | O | N | B | L | G | Y |
| C | O | M | T | S | A | Y | C | A | S | U | F | N | F | K |
| C | G | F | I | B | T | G | W | D | D | O | I | C | K | G |
| E | U | U | M | Q | C | T | C | I | H | D | K | F | Q | O |
| P | I | P | M | C | H | Y | A | N | N | T | A | T | U | G |
| T | Y | C | Z | O | I | W | W | A | R | M | T | H | D | T |
| A | V | W | P | M | N | Y | T | M | O | R | M | L | V | J |
| N | S | E | J | G | G | S | U | M | M | A | R | I | Z | E |
| C | D | U | K | U | R | E | F | L | E | C | T | I | O | N |
| E | S | X | M | E | M | P | A | T | H | Y | Y | L | M | F |
| Q | M | G | D | V | A | Q | L | Z | S | W | N | D | R | Z |
| Q | X | N | Z | F | P | F | J | L | I | P | B | A | C | Q |
| Y | U | B | A | M | E | S | F | Z | E | F | U | M | X | Z |
| L | I | S | T | E | N | I | N | G | R | M | C | O | H | V |
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