The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| R | E | F | L | E | C | T | I | O | N | Y | Y | O | Z | Q |
| Q | V | D | I | A | I | N | I | A | X | V | J | M | U | X |
| Y | Z | S | S | F | F | D | G | O | C | I | V | N | G | S |
| I | Z | N | T | P | O | F | A | Q | Q | L | D | L | S | R |
| O | Q | K | E | O | J | L | I | C | H | E | E | L | B | V |
| A | K | K | N | L | L | J | M | R | R | M | H | O | F | K |
| C | M | A | I | C | D | F | D | S | M | P | J | G | L | J |
| C | X | F | N | Z | Z | W | T | U | A | A | J | Y | J | V |
| E | R | E | G | B | L | A | C | M | T | T | T | Q | J | J |
| P | R | F | M | E | N | R | A | M | C | H | C | I | Q | F |
| T | G | P | P | D | P | M | A | A | H | Y | J | G | O | U |
| A | N | T | I | V | E | T | Q | R | I | O | T | N | Q | N |
| N | G | N | P | C | S | H | D | I | N | U | P | K | I | U |
| C | G | A | X | F | F | A | I | Z | G | U | O | E | Y | Z |
| E | A | D | I | F | A | W | H | E | K | P | O | R | Y | N |
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