The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
U | S | Y | M | V | G | E | H | Y | F | S | F | E | N | D |
N | F | E | M | A | T | C | H | I | N | G | C | K | U | S |
Z | L | I | S | T | E | N | I | N | G | D | P | N | E | X |
G | J | G | Y | P | N | G | E | M | N | B | D | N | W | J |
I | K | I | O | J | N | V | F | A | U | E | W | O | D | F |
N | O | I | T | C | E | L | F | E | R | M | R | I | H | M |
E | Z | I | R | A | M | M | U | S | C | P | U | T | T | G |
F | R | Y | L | C | Y | W | T | S | E | A | D | A | D | Q |
R | T | H | U | Q | Y | A | O | W | C | T | N | M | H | V |
L | G | D | X | M | N | R | H | E | M | H | Y | R | X | O |
O | V | B | N | D | N | M | T | T | O | Y | P | I | H | E |
P | H | J | I | B | O | T | Q | P | O | T | Z | F | V | X |
O | R | N | G | T | Y | H | E | S | K | Z | Y | F | H | J |
Y | G | K | E | C | N | A | T | P | E | C | C | A | N | A |
V | V | J | I | I | D | K | R | S | L | O | I | S | Q | U |
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