The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| M | B | O | H | V | Q | V | K | G | R | X | T | Q | O | H |
| R | F | N | Y | G | N | I | H | C | T | A | M | Z | U | Q |
| S | A | R | E | Z | I | R | A | M | M | U | S | N | U | F |
| A | M | W | Z | K | U | K | C | X | U | Y | D | N | P | J |
| D | X | H | E | X | L | Q | J | R | B | E | G | O | B | Y |
| N | O | I | T | C | E | L | F | E | R | M | Q | I | H | Y |
| T | J | R | L | M | N | Y | E | S | E | P | J | T | K | E |
| B | V | Q | L | I | R | A | T | P | U | A | B | A | C | G |
| U | X | P | D | I | S | A | T | L | O | T | J | M | W | R |
| U | R | L | I | Z | N | T | W | P | V | H | Z | R | T | C |
| E | W | W | E | D | J | U | E | U | E | Y | F | I | I | Q |
| H | I | R | I | Q | O | C | Z | N | T | C | Z | F | R | A |
| B | E | N | R | A | P | Y | M | V | I | M | C | F | B | O |
| H | G | M | Y | X | O | D | W | T | U | N | X | A | P | V |
| T | V | M | V | Z | L | R | D | K | V | I | G | P | A | W |
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