CWD Customer Service
The CWD 5 Skills of Customer Service will enable you to exceed the customers' expectations and offer them the kind of service that they not only deserve, but the kind of service that will leave you feeling proud of a job well done! Every word in this puzzle is a component of the 5 skills.
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ACCOUNT
ACCURACY
APOLOGIZE
ASK
ASSISTANCE
COMMITMENT
CORRECT
COURTESY
CUSTOMERSERVICE
DIVISION
EMPATHIZE
EXCELLENCE
FIRSTIMPRESSIONS
HELPFUL
HOLD
KNOWLEDGE
LISTEN
PLEASANT
POLITE
POSITIVE
PROFESSIONAL
PROPERCLOSING
PROPERGREETING
QUALITY
RESEARCH
RESOLUTION
TELEPHONEETIQUETTE
THANKYOU
TONEOFVOICE
VERIFYINFORMATION
| E | S | R | G | N | I | T | E | E | R | G | R | E | P | O | R | P | L | J | J |
| V | P | N | E | C | I | V | R | E | S | R | E | M | O | T | S | U | C | T | K |
| I | R | L | O | L | A | I | O | K | E | X | E | I | J | M | H | O | F | E | M |
| T | O | C | E | I | P | P | O | L | I | T | E | S | V | W | M | I | T | S | R |
| I | P | J | O | A | S | F | O | I | I | U | R | N | O | M | K | T | G | L | H |
| S | E | R | A | U | S | S | M | L | Q | Q | N | W | I | L | E | O | U | S | T |
| O | R | G | O | N | R | A | E | C | O | U | V | T | V | U | U | F | J | N | V |
| P | C | M | D | F | I | T | N | R | Q | G | M | D | Q | C | P | T | U | C | J |
| N | L | Q | I | E | E | B | E | T | P | E | I | I | D | L | G | O | I | E | O |
| E | O | E | V | E | L | S | D | S | N | M | T | Z | E | X | C | J | Y | O | C |
| A | S | C | I | P | C | W | S | T | Y | E | I | H | E | C | L | A | K | Z | N |
| C | I | N | S | H | Z | N | O | I | E | T | M | T | A | J | D | O | D | O | C |
| C | N | E | I | C | C | D | A | N | O | P | I | P | S | N | G | K | O | Q | O |
| U | G | L | O | S | P | R | O | T | K | N | G | L | A | R | K | E | E | A | R |
| R | L | L | N | X | E | H | A | M | S | Y | A | P | A | T | I | Y | R | D | R |
| A | P | E | S | H | P | G | O | E | K | I | E | L | W | U | H | F | O | C | E |
| C | X | C | S | E | H | R | W | L | S | L | S | G | K | H | Q | I | C | U | C |
| Y | O | X | L | I | S | T | E | N | D | E | S | S | S | F | L | R | Z | V | T |
| C | V | E | R | I | F | Y | I | N | F | O | R | M | A | T | I | O | N | E | I |
| U | T | O | N | E | O | F | V | O | I | C | E | B | T | E | V | F | E | O | E |
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