CWD Customer Service

ACCOUNT
ACCURACY
APOLOGIZE
ASK
ASSISTANCE
COMMITMENT
CORRECT
COURTESY
CUSTOMERSERVICE
DIVISION
EMPATHIZE
EXCELLENCE
FIRSTIMPRESSIONS
HELPFUL
HOLD
KNOWLEDGE
LISTEN
PLEASANT
POLITE
POSITIVE
PROFESSIONAL
PROPERCLOSING
PROPERGREETING
QUALITY
RESEARCH
RESOLUTION
TELEPHONEETIQUETTE
THANKYOU
TONEOFVOICE
VERIFYINFORMATION

The CWD 5 Skills of Customer Service will enable you to exceed the customers' expectations and offer them the kind of service that they not only deserve, but the kind of service that will leave you feeling proud of a job well done! Every word in this puzzle is a component of the 5 skills.

Try to find all 30 words on this board.

P A S S I S T A N C E A C C O U N T L E
T T O N E O F V O I C E T P C O G H C V
D V E R I F Y I N F O R M A T I O N O G
I I P L S K L G H C R A E S E R E W U N
V Y G O E N Y V N Y I Y V K G L G M R I
I C H L L P O T J I R G A W L I D O T T
S O U E L I H I I G S I C E H S E O E E
I M Z S U A T O S L B O C K Y T L N S E
O M W I T P N E N S A X L C S E W O Y R
N I T L H O C O D E E U A C K N O I K G
Q T N U A L M C I G E R Q Q R N N T J R
N M A F N O E E T S U T P J U E K U B E
B E S P K G T M R C S M I M U I P L O P
S N A L Y I Z P C S E E H Q I J F O A O
E T E E O Z U A V P E Q F S U T U S R R
J C L H U E D T E G U R R O C E S E Y P
V V P Z Q F K H O L D L V M R L T R Z P
M L C Q P O S I T I V E S I X P W T I A
N B Q Y Q Z F Z T C E R R O C T U P E F
G Q R F M E L E S T K S P N E E Y R Q E
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Answer Key for CWD Customer Service

X
Y
1234567891011121314151617181920
1# A S S I S T A N C E A C C O U N T # E
2# T O N E O F V O I C E # # # # # # C #
3D V E R I F Y I N F O R M A T I O N O G
4I # P L S # # G H C R A E S E R E # U N
5V # # O E N Y # N # # # # K # L G # R I
6I C # # L P O T # I # # # # L I D # T T
7S O U # L I H I I # S # # E # S E # E E
8I M # S # A T O S L # O C # Y T L N S E
9O M # # T P N E N S A X L C # E W O Y R
10N I T L H O # O # E E U A C # N O I # G
11# T N U A L M # I # E R Q # R # N T # R
12# M A F N O # E # S U T P # # E K U # E
13# E S P K G # M R C S # I M # # P L # P
14# N A L Y I # P C S # E # Q I # # O # O
15# T E E O Z # A # # E # F # U T # S R R
16# # L H U E # T # # # R # O # E S E # P
17# # P # # # # H O L D # V # R # T R # #
18# # # # P O S I T I V E # I # P # T I #
19# # # # # # # Z T C E R R O C # # # E F
20# # # # # # # E # # # # # # # E # # # #
Word X Y Direction
ACCOUNT  121e
ACCURACY  815ne
APOLOGIZE  68s
ASK  143s
ASSISTANCE  21e
COMMITMENT  26s
CORRECT  1519w
COURTESY  192s
CUSTOMERSERVICE  37se
DIVISION  13s
EMPATHIZE  812s
EXCELLENCE  1110ne
FIRSTIMPRESSIONS  2019nw
HELPFUL  416n
HOLD  817e
KNOWLEDGE  1711n
LISTEN  165s
PLEASANT  317n
POLITE  34se
POSITIVE  518e
PROFESSIONAL  1618nw
PROPERCLOSING  2016nw
PROPERGREETING  2016n
QUALITY  1311nw
RESEARCH  164w
RESOLUTION  1817n
TELEPHONEETIQUETTE  1111se
THANKYOU  59s
TONEOFVOICE  22e
VERIFYINFORMATION  33e