Customer Care

ACKNOWLEDGE
APOLOGISE
ATTITUDE
BARRIERS
BENEFITS
BODYLANGUAGE
COMMUNICATION
COMPLAINTS
EMPATHISE
FEATURES
FOLLOWUP
GESTURES
GUESTFEEDBACK
INSENSITIVITY
INSPECTIONS
LISTEN
MARKETSEGMENT
MATCHING
MECHANICAL
PERSONALSELLING
POSTURE
PRODUCTKNOWLEDGE
PRODUCTS
RAPPORT
SALESTECHNIQUES
SERVICERELATED
SOFTSALES
STRATEGY
SUGGESTIVE
UPSELLING

Customer Care Units 1-3

Try to find all 30 words on this board.

B L B E G A U G N A L Y D O B T E Q G N
S Q I L N O I T A C I N U M M O C T S E
B A I L A C I N A H C E M C H C L Z Y T
M Y Y E E Y M R V E F O L L O W U P P S
A Y V W G Q K Y T I V I T I S N E S N I
R P D R X D A F O S R E I R R A B Y J L
K O O E R K E M P A T H I S E M F V F Q
E S B L T S A L E S T E C H N I Q U E S
T T Q L O A U C W W O T R T N Z I U A T
S U G C X G L G K O T F I A C J G M T R
E R H U H N I E G N N P T T P B A W U A
G E S T U R E S R E O K W S U P Y E R T
M A T C H I N G E E S W T K A D O A E E
E S T N I A L P M O C T L C V L E R S G
N S N O I T C E P S N I I E U G E O T Y
T B W W D V W O T I T K V V D D B S S O
B S T I F E N E B X W A M R E G O X M C
G U E S T F E E D B A C K F E T E R U G
E O D E G N I L L E S L A N O S R E P G
U P S E L L I N G Q P S T C U D O R P W
Brought to you by WordSearchFun.com



Answer Key for Customer Care

X
Y
1234567891011121314151617181920
1# # # E G A U G N A L Y D O B # # # # N
2# # # # N O I T A C I N U M M O C # # E
3# # # L A C I N A H C E M # # # # # # T
4M # # E # # # # # # F O L L O W U P # S
5A # # # G # # Y T I V I T I S N E S N I
6R P D # # D # # # S R E I R R A B # # L
7K O O E # # E M P A T H I S E # # # F #
8E S # L T S A L E S T E C H N I Q U E S
9T T # # O A U C W # O T R # # # # # A T
10S U # # # G L G K O # F I A # # # # T R
11E R # # # # I E G N N # T T P # # # U A
12G E S T U R E S R E O K # S U P # # R T
13M A T C H I N G E E S W T # A D O # E E
14E S T N I A L P M O C T L C # L E R S G
15N S N O I T C E P S N I I E U # E # T Y
16T # # # # # # # # # # # V V D D # S # #
17# S T I F E N E B # # # # R E G O # # #
18G U E S T F E E D B A C K # E # E R # #
19# # # # G N I L L E S L A N O S R E P #
20U P S E L L I N G # # S T C U D O R P #
Word X Y Direction
ACKNOWLEDGE  78se
APOLOGISE  15se
ATTITUDE  107se
BARRIERS  176w
BENEFITS  917w
BODYLANGUAGE  151w
COMMUNICATION  172w
COMPLAINTS  1114w
EMPATHISE  77e
FEATURES  197s
FOLLOWUP  114e
GESTURES  112e
GUESTFEEDBACK  118e
INSENSITIVITY  205w
INSPECTIONS  1215w
LISTEN  206n
MARKETSEGMENT  14s
MATCHING  113e
MECHANICAL  133w
PERSONALSELLING  1919w
POSTURE  26s
PRODUCTKNOWLEDGE  1111nw
PRODUCTS  1920w
RAPPORT  139se
SALESTECHNIQUES  88e
SERVICERELATED  1619nw
SOFTSALES  108se
STRATEGY  208s
SUGGESTIVE  68se
UPSELLING  120e