Customer Care

ACKNOWLEDGE
APOLOGISE
ATTITUDE
BARRIERS
BENEFITS
BODYLANGUAGE
COMMUNICATION
COMPLAINTS
EMPATHISE
FEATURES
FOLLOWUP
GESTURES
GUESTFEEDBACK
INSENSITIVITY
INSPECTIONS
LISTEN
MARKETSEGMENT
MATCHING
MECHANICAL
PERSONALSELLING
POSTURE
PRODUCTKNOWLEDGE
PRODUCTS
RAPPORT
SALESTECHNIQUES
SERVICERELATED
SOFTSALES
STRATEGY
SUGGESTIVE
UPSELLING

Customer Care Units 1-3

Try to find all 30 words on this board.

B D X C G E D L S E R U T A E F Z G O L
A E L I S T E N Y C O M P L A I N T S G
U T P E R S O N A L S E L L I N G K Q R
Q A I R A P P O R T D M A T C H I N G N
I L E N O W N F O L L O W U P I S A F Y
N E P V E D E G D E L W O N K C A F X D
S R O A I S U S O V G E S I G O L O P A
E E S Q J T I C O M M U N I C A T I O N
N C T S P S S H T I S E P R O D U C T S
S I U B T X E E T K T R C S C M S J W E
I V R M U J G L G A N W R H E F E I D R
T R E J T E E N A G P O G B A L P W O U
I E Y G E T A R T S U M W U R N L P I T
V S E U Q I N H C E T S E L A S I I R S
I N S P E C T I O N S F N F E O R C N E
T B A R R I E R S J M O O C E D F Z A G
Y O B Y K C A B D E E F T S E U G F V L
S R H I B O D Y L A N G U A G E T E C B
E B S B E N E F I T S E D U T I T T A Z
U P M A R K E T S E G M E N T K Y F A K
Brought to you by WordSearchFun.com



Answer Key for Customer Care

X
Y
1234567891011121314151617181920
1# D # # # # # # S E R U T A E F # # # #
2# E L I S T E N # C O M P L A I N T S #
3# T P E R S O N A L S E L L I N G # # #
4# A # R A P P O R T # M A T C H I N G #
5I L E # O # # F O L L O W U P # # # # #
6N E P V E D E G D E L W O N K C A # # #
7S R O # I S U # # # # E S I G O L O P A
8E E S # # T I C O M M U N I C A T I O N
9N C T # # S S H T # # E P R O D U C T S
10S I U # # # E E T K # # C S # # # # # E
11I V R # # # # L G A N # # H E # # # # R
12T R E # # # # # A G P O # # A L # # # U
13I E Y G E T A R T S U M W # # N L # # T
14V S E U Q I N H C E T S E L A S I I # S
15I N S P E C T I O N S F # # E # # C N E
16T B A R R I E R S # # # O # # D # # A G
17Y # # # K C A B D E E F T S E U G # # L
18# # # # B O D Y L A N G U A G E # E # #
19# # # B E N E F I T S E D U T I T T A #
20# # M A R K E T S E G M E N T # # # # #
Word X Y Direction
ACKNOWLEDGE  176w
APOLOGISE  207w
ATTITUDE  1919w
BARRIERS  216e
BENEFITS  419e
BODYLANGUAGE  518e
COMMUNICATION  88e
COMPLAINTS  102e
EMPATHISE  1314nw
FEATURES  161w
FOLLOWUP  85e
GESTURES  2016n
GUESTFEEDBACK  1717w
INSENSITIVITY  15s
INSPECTIONS  115e
LISTEN  32e
MARKETSEGMENT  320e
MATCHING  124e
MECHANICAL  118se
PERSONALSELLING  33e
POSTURE  36s
PRODUCTKNOWLEDGE  1111se
PRODUCTS  139e
RAPPORT  44e
SALESTECHNIQUES  1414w
SERVICERELATED  214n
SOFTSALES  1417nw
STRATEGY  1013w
SUGGESTIVE  1214nw
UPSELLING  128se