what makes great service

ADVICE
CONSISTENT
EFFICIENT
ELEVEN
KNOWLEDGE
MEMORABLE
NAME
OBSERVATIONS
ORGANIZED
OWNERSHIP
PROFESSIONAL
PROMISE
RECOGNITION
RELATIONSHIPS
RESPECT
SERVICE
SMILE
SOLUTIONS
THANKS
WELCOME
WOW

WOW Service

Try to find all 21 words on this board.

S L W T N E T S I S N O C
S P R O F E S S I O N A L
E N I E W E L C O M E L N
R S O H L N C E A C E E O
V K M I S B E I V I M S I
I N F I T N A R V E A I T
C A J Q L A O R S D N M I
E H Y M W E V I O H A O N
A T C E P S E R T M I R G
T N E I C I F F E A E P O
U S N O I T U L O S L M C
D E Z I N A G R O H B E E
W U K N O W L E D G E O R
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Answer Key for what makes great service

X
Y
12345678910111213
1S # W T N E T S I S N O C
2S P R O F E S S I O N A L
3E N I E W E L C O M E # N
4R S O H L N C E # # E E O
5V K M I S B E I V # M S I
6I N # I T N A R V E A I T
7C A # # L A O R S D N M I
8E H # # # E V I O H A O N
9# T C E P S E R T M I R G
10T N E I C I F F E A E P O
11# S N O I T U L O S L M C
12D E Z I N A G R O # B E E
13# # K N O W L E D G E O R
Word X Y Direction
ADVICE  118nw
CONSISTENT  131w
EFFICIENT  910w
ELEVEN  62se
KNOWLEDGE  413e
MEMORABLE  1110nw
NAME  117n
OBSERVATIONS  1213nw
ORGANIZED  912w
OWNERSHIP  42se
PROFESSIONAL  22e
PROMISE  1210n
RECOGNITION  1313n
RELATIONSHIPS  77nw
RESPECT  89w
SERVICE  12s
SMILE  24se
SOLUTIONS  1011w
THANKS  29n
WELCOME  53e
WOW  53nw