CUSTOMER SERVICE

ANNOYED
APOLOGY
APPRECIATION
ASSURANCE
CARING
CONNECTION
DEDICATED
EMPATHY
ENERGY
ENTHUSIASM
GREETING
HELPFUL
PASSIONATE
PATIENCE
PLEASANTRIES
POSITIVE
RAPPORT
RESPONSIBILITY
SATISFACTION
SMILE
SUMMARISE
UNDERSTANDING
WARMTH

THE GRID CONTAINS WORDS RELATED TO CUSTOMER SERVICE. FIND THEM IN 15 MINUTES. THE FIRST ONE TO FIND ALL THE WORDS IS THE

Try to find all 23 words on this board.

P U Y G R E N E L U F P L E H
N Y N H P A T I E N C E B W D
E O T D E D I C A T E D I E B
E E I I E M P A T H Y K Y B D
H S C T L R S Y Z B B O Y L N
O T I N A I S T X U N I G G O
Y A M R A I B T R N B N O N I
E O C R A R C I A O C M L I T
V G G F A M U E S N P W O T C
I E V C H W M S R N D P P E E
T G N I R A C U S P O I A E N
I E T A N O I S S A P P N R N
S N O I T C A F S I T A S G O
O E L I M S A I S U H T N E C
P S P L E A S A N T R I E S R
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Answer Key for CUSTOMER SERVICE

X
Y
123456789101112131415
1# U Y G R E N E L U F P L E H
2N Y N # P A T I E N C E # # D
3# O T D E D I C A T E D # E #
4E E I I E M P A T H Y # Y # #
5H S C T L R # # # # # O Y # N
6# T I N A I S T # # N # G G O
7# # M R A I B T R N # # O N I
8E # # R A R C I A O # # L I T
9V # # # A M U E S N P # O T C
10I # # # # W M S R N D P P E E
11T G N I R A C U S P O I A E N
12I E T A N O I S S A P P N R N
13S N O I T C A F S I T A S G O
14O E L I M S A I S U H T N E C
15P # P L E A S A N T R I E S R
Word X Y Direction
ANNOYED  98ne
APOLOGY  1311n
APPRECIATION  1213nw
ASSURANCE  1012nw
CARING  711w
CONNECTION  1514n
DEDICATED  43e
EMPATHY  54e
ENERGY  81w
ENTHUSIASM  1414w
GREETING  1413n
HELPFUL  151w
PASSIONATE  1112w
PATIENCE  52e
PLEASANTRIES  315e
POSITIVE  115n
RAPPORT  1412nw
RESPONSIBILITY  88nw
SATISFACTION  1313w
SMILE  614w
SUMMARISE  912nw
UNDERSTANDING  32se
WARMTH  59nw