Customer Serive

ACTIVELISTENING
CALLCENTER
COMMUNICATION
CONFLICT
CSR
CULTURE
CUSTOMERRAGE
CUSTOMERSERVICE
EMPATHY
FEEDBACK
FRIENDLY
HELPDESK
LISTENING
OPENQUESTION
PARAPHRASE
RELIABILITY
RETAIL
SCRIPT
STANDARDS
TONE

Customer service is the process of satisfying the customer, relative to a product or service, in whatever way the customer defines as meeting his or her need, and having that service delivered with efficiency, understanding, and compassion.

Try to find all 20 words on this board.

S S O T M L T O L U D V F M F W T M Q Q
T Z I M A M W J F S S J U G E Y O B Y M
R A D B F T P C G A F A H I C Q O M Z U
I Y A C T I V E L I S T E N I N G G G Z
B Q S O U D A D V J L M J O I E U X U S
N R Z M E S C R I P T K I K E M R K W K
A W I M F T T O N E J Z U S W M Z Y T Z
K O M U C A X O P E N Q U E S T I O N Y
M T H N A N X Z M A D X Y D M I R I L Q
K N G I L D G G U E R G J P W J D D K N
Y U I C L A X Y L J R A P L Y N N Y O Z
D H A A C R T S J O W S P E F E P F D Q
R D C T E D Y H T A P M E H I Q I P I Y
H S A I N S Q K L I A T E R R N W R E M
N D W O T K C A B D E E F N V A I Z R I
I B M N E F G T S J V E C D C I S P U V
I Z H N R E G A R R E M O T S U C E T N
X Z L Y T I L I B A I L E R H A K E L A
E G I T C M X E A A U V Q P T T H O U X
C L J B O Y N W N H O T C I L F N O C E
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Answer Key for Customer Serive

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2# # # # # # # # # # # # # # # # # # # #
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4# # A C T I V E L I S T E N I N G # # #
5# # S O U # # # # # # # # # # # # # # #
6# R # M # S C R I P T # # K # # # # # #
7# # # M # T T O N E # # # S # # # # # #
8# # # U C A # O P E N Q U E S T I O N Y
9# # # N A N # # M A # # # D # # # # L #
10# # # I L D # # # E R # # P # # # D # #
11# # # C L A # # # # R A # L # # N # # #
12# # # A C R # # # # # S P E # E # # # #
13# # # T E D Y H T A P M E H I # # # # #
14# # # I N S # # L I A T E R R # # # E #
15# # # O T K C A B D E E F # V A # # R #
16# # # N E # # # # # # # # # # I S # U #
17# # # # R E G A R R E M O T S U C E T #
18# # # Y T I L I B A I L E R # # # E L #
19# # # # # # # # # # # # # # # # # # U #
20# # # # # # # # # # # T C I L F N O C #
Word X Y Direction
ACTIVELISTENING  44e
CALLCENTER  58s
COMMUNICATION  44s
CONFLICT  1920w
CSR  44sw
CULTURE  1920n
CUSTOMERRAGE  1717w
CUSTOMERSERVICE  1111se
EMPATHY  1313w
FEEDBACK  1315w
FRIENDLY  1414ne
HELPDESK  1413n
LISTENING  94e
OPENQUESTION  88e
PARAPHRASE  98se
RELIABILITY  1418w
RETAIL  1414w
SCRIPT  66e
STANDARDS  66s
TONE  77e