Customer Serive

ACTIVELISTENING
CALLCENTER
COMMUNICATION
CONFLICT
CSR
CULTURE
CUSTOMERRAGE
CUSTOMERSERVICE
EMPATHY
FEEDBACK
FRIENDLY
HELPDESK
LISTENING
OPENQUESTION
PARAPHRASE
RELIABILITY
RETAIL
SCRIPT
STANDARDS
TONE

Customer service is the process of satisfying the customer, relative to a product or service, in whatever way the customer defines as meeting his or her need, and having that service delivered with efficiency, understanding, and compassion.

Try to find all 20 words on this board.

S X S H X D G N N C L S G F V U L S I W
S V N R Z N U H L B H F E C F R W H H L
U G E A P E N W S P N S J R B C M R K O
C R S C O M M U N I C A T I O N C C C Z
A F V T U D J S C G G U J C R R A N K L
L C S I Z S T A N D A R D S D B U O Q Q
L D I V F C T I S G Z D W K D E L D Z J
C H W E G R O O P E N Q U E S T I O N X
E I F L D I N J M A G P E D B P P H A D
N D X I C P E G Z E R F I T B Z W L Y L
T U P S R T W C I P R A V Q G G R O T T
E U F T X M D B B I A S P Z C U S H I M
R H K E K G K S E D P L E H F N I V L X
D X Q N R E U N L I A T E R R K Z W I Z
S D J I P F D W T M P Y W X V A T L B O
T G I N L L H B R M J Q J W V I S I A L
U Q U G Y E G A R R E M O T S U C E I V
Q C E R U T L U C O N F L I C T U E L X
Q G H F O Z I X L I G P Y H T A P M E X
G I P S E V N Q A Y S O Y A Y Q L A R D
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Answer Key for Customer Serive

X
Y
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1# # # # # # # # # # # # # # # # # # # #
2# # # # # # # # # # # # # # # # # # # #
3# # # A # # # # # # # # # # # # # # K #
4C R S C O M M U N I C A T I O N # C # #
5A # # T U # # # # # # # # # # # A # # #
6L # # I # S T A N D A R D S # B # # # #
7L # # V # C T # # # # # # # D # # # # #
8C # # E # R O O P E N Q U E S T I O N #
9E # # L # I N # M A # # E # # # # # # #
10N # # I # P E # # E R F # # # # # # Y #
11T # # S # T # # # # R A # # # # # # T #
12E # # T # # # # # I # S P # # # # # I #
13R # # E # # K S E D P L E H # # # # L #
14# # # N # # # N L I A T E R R # # # I #
15# # # I # # D # # # # # # # V A # # B #
16# # # N # L # # # # # # # # # I S # A #
17# # # G Y E G A R R E M O T S U C E I #
18# # E R U T L U C O N F L I C T # E L #
19# # # # # # # # # # # # Y H T A P M E #
20# # # # # # # # # # # # # # # # # # R #
Word X Y Direction
ACTIVELISTENING  44s
CALLCENTER  14s
COMMUNICATION  44e
CONFLICT  918e
CSR  44w
CULTURE  918w
CUSTOMERRAGE  1717w
CUSTOMERSERVICE  1111se
EMPATHY  1919w
FEEDBACK  1210ne
FRIENDLY  1111sw
HELPDESK  1413w
LISTENING  49s
OPENQUESTION  88e
PARAPHRASE  98se
RELIABILITY  1920n
RETAIL  1414w
SCRIPT  66s
STANDARDS  66e
TONE  77s