Customer Serive

ACTIVELISTENING
CALLCENTER
COMMUNICATION
CONFLICT
CSR
CULTURE
CUSTOMERRAGE
CUSTOMERSERVICE
EMPATHY
FEEDBACK
FRIENDLY
HELPDESK
LISTENING
OPENQUESTION
PARAPHRASE
RELIABILITY
RETAIL
SCRIPT
STANDARDS
TONE

Customer service is the process of satisfying the customer, relative to a product or service, in whatever way the customer defines as meeting his or her need, and having that service delivered with efficiency, understanding, and compassion.

Try to find all 20 words on this board.

D E H F I N N B L Y T W Z R H W G Y L L
J F X R W T I N G J E Y L C S V E S X D
T H K S X S V A I O U L D O O T C U Y K
V P A C T I V E L I S T E N I N G T Y P
E D F O U C X R Z M N U I Q O A Z O E F
R U H M Y S R E T N E C L L A C E S Q V
U I R M C T T O N E A T K V C O G E S O
T W W U Z A M O R S E P S N Q N A N W M
L Y T N B N D P M V C I E L B F R T E G
U T O I E D X E A E E R D I K L R L E R
C I H C M A N N Y R R C P A O I E X R C
J L Z A R R U Q X U A S L T B C M Y D T
K I Z T N D N U I Q L P E E F T O H L W
C B X I U S G E K T C Y H R L N T T U M
A A Q O C R B S M G X K I R V Z S A T A
B I A N K N B T G X V E B C A I U P C U
D L Z D B F X I Q T N S B N D S C M R U
E E A R B M Y O U D W S X S K O E E Z D
E R Z Z T G P N L Z W C O J E P I R X R
F B L Y P T G Y H R X D U E Y X E N U Y
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Answer Key for Customer Serive

X
Y
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1# # # # # # # # # # # # # # # # # # # #
2# # # R # # # # # # # # # # # # # # # #
3# # # S # # # # # # # # # # # # # # # #
4# # A C T I V E L I S T E N I N G # # #
5E # # O U # # # # # # # # # # # # # # #
6R # # M # S R E T N E C L L A C E # # #
7U # # M # T T O N E # T K # # O G # # #
8T # # U # A # O # # # P S # # N A # # #
9L Y # N # N # P M # # I E L # F R # # #
10U T # I # D # E A E # R D I # L R # # #
11C I # C # A # N # R R C P A # I E # # #
12# L # A # R # Q # # A S L T # C M Y # #
13K I # T # D # U # # # P E E F T O H # #
14C B # I # S # E # # # # H R # # T T # #
15A A # O # # # S # # # # I R V # S A # #
16B I # N # # # T # # # E # # A I U P # #
17D L # # # # # I # # N # # # # S C M # #
18E E # # # # # O # D # # # # # # E E # #
19E R # # # # # N L # # # # # # # # # # #
20F # # # # # # Y # # # # # # # # # # # #
Word X Y Direction
ACTIVELISTENING  44e
CALLCENTER  166w
COMMUNICATION  44s
CONFLICT  166s
CSR  44n
CULTURE  111n
CUSTOMERRAGE  1717n
CUSTOMERSERVICE  1111se
EMPATHY  1818n
FEEDBACK  120n
FRIENDLY  1414sw
HELPDESK  1314n
LISTENING  94e
OPENQUESTION  88s
PARAPHRASE  89se
RELIABILITY  219n
RETAIL  1414n
SCRIPT  1212n
STANDARDS  66s
TONE  77e