ITS ABOUT CUSTOMER SERVICE

ANTICIPATE
COMMITTMENT
EMPATHY
GREETING
GSSSCORES
HERO
LEARNMODEL
MARRIOTT
MYPLEASURE
NEEDS
REDCARPET
RESOLVE
SMILE
TEAMWORK
WARMFAREWELL

TEST YOUR CUSTOMER SERVICE SKILLS

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Word	X	Y	Direction
ANTICIPATE	2	2	e
COMMITTMENT	4	4	e
EMPATHY	8	8	w
GREETING	10	12	w
GSSSCORES	1	10	n
HERO	3	8	n
LEARNMODEL	11	11	w
MARRIOTT	5	4	se
MYPLEASURE	11	3	w
NEEDS	2	7	e
REDCARPET	9	13	w
RESOLVE	7	6	e
SMILE	1	9	e
TEAMWORK	11	10	w
WARMFAREWELL	7	7	se