ITS ABOUT CUSTOMER SERVICE

ANTICIPATE
COMMITTMENT
EMPATHY
GREETING
GSSSCORES
HERO
LEARNMODEL
MARRIOTT
MYPLEASURE
NEEDS
REDCARPET
RESOLVE
SMILE
TEAMWORK
WARMFAREWELL

TEST YOUR CUSTOMER SERVICE SKILLS

Try to find all 15 words on this board.

G S E R O C S S S G S U J
X L S M I L E X N H Z V G
E T L E A R N M O D E L N
R C T E P C D M J Y T L I
U Q G O W K R O W M A E T
S S S H I E M P A T H Y E
A W D P P R R E S O L V E
E W E G Y B R A U B I L R
L R E N E I A A F O D I G
P T N E M T T I M M O C Y
Y V T E P R A C D E R S U
M K E T A P I C I T N A D
E H E R O K M R Q A H M W
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Answer Key for ITS ABOUT CUSTOMER SERVICE

X
Y
12345678910111213
1# S E R O C S S S G # # #
2# L S M I L E # # # # # G
3E T L E A R N M O D E L N
4R # T E # # # # # # # # I
5U # # O W K R O W M A E T
6S # S # I E M P A T H Y E
7A # D # # R R E S O L V E
8E # E # # # R A # # # # R
9L # E # # # # A F # # # G
10P T N E M T T I M M O C #
11Y # T E P R A C D E R # #
12M # E T A P I C I T N A #
13# H E R O # # # # # # # W
Word X Y Direction
ANTICIPATE  1212w
COMMITTMENT  1010w
EMPATHY  66e
GREETING  139n
GSSSCORES  91w
HERO  213e
LEARNMODEL  33e
MARRIOTT  910nw
MYPLEASURE  112n
NEEDS  310n
REDCARPET  1111w
RESOLVE  77e
SMILE  32e
TEAMWORK  135w
WARMFAREWELL  77nw