ITS ABOUT CUSTOMER SERVICE

ANTICIPATE
COMMITTMENT
EMPATHY
GREETING
GSSSCORES
HERO
LEARNMODEL
MARRIOTT
MYPLEASURE
NEEDS
REDCARPET
RESOLVE
SMILE
TEAMWORK
WARMFAREWELL

TEST YOUR CUSTOMER SERVICE SKILLS

Try to find all 15 words on this board.

M Y P L E A S U R E Q B E
S L Z X N F O T M T G E V
E D L C I I D P D N T E L
R N E E D S A O I E E T O
O S A Y W T L T B M P A S
C M R V H E E E W T R P E
S I N Y F E R A E T A I R
S L M P R T R A X I C C B
S E O G V X M O F M D I U
G Z D N P W E N S M E T V
B C E L O C R T T O R N D
T L L R J N M W Q C D A A
J W K M A R R I O T T R W
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Answer Key for ITS ABOUT CUSTOMER SERVICE

X
Y
12345678910111213
1M Y P L E A S U R E # # E
2S L # # # # # # M T G # V
3E # L # # # # P # N T E L
4R N E E D S A # I E E T O
5O S A # W T # T # M P A S
6C M R # H E E # # T R P E
7S I N Y # E R # E T A I R
8S L M # R # R A # I C C #
9S E O G # # M O F M D I #
10G # D # # W # # # M E T #
11# # E # O # # # # O R N #
12# # L R # # # # # C # A #
13# # K M A R R I O T T # W
Word X Y Direction
ANTICIPATE  1212n
COMMITTMENT  1010n
EMPATHY  101sw
GREETING  49ne
GSSSCORES  19n
HERO  56se
LEARNMODEL  33s
MARRIOTT  413e
MYPLEASURE  11e
NEEDS  24e
REDCARPET  1111n
RESOLVE  137n
SMILE  25s
TEAMWORK  106sw
WARMFAREWELL  77nw