Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	8	8	s
INNOVATION	14	11	n
LEADERSHIP	13	19	n
MANAGEBYPROCESS	1	3	s
MANAGEMENTBYFACT	5	1	s
ORGANISATIONALLEARN	17	1	s
PROACTIVEAPPROACH	10	3	s
RESULTSORIENTATION	3	3	s
SOCIALRESPONSIBILITY	12	11	s
SYSTEMICVIEW	12	1	w
VALUINGPEOPLE	6	3	s
VISIONOFTHEFUTURE	7	3	s