Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	8	16	n
INNOVATION	11	17	w
LEADERSHIP	6	2	s
MANAGEBYPROCESS	17	6	s
MANAGEMENTBYFACT	12	2	s
ORGANISATIONALLEARN	19	2	w
PROACTIVEAPPROACH	13	20	n
RESULTSORIENTATION	18	2	s
SOCIALRESPONSIBILITY	11	10	n
SYSTEMICVIEW	7	9	s
VALUINGPEOPLE	19	5	s
VISIONOFTHEFUTURE	16	20	n