Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	12	8	s
INNOVATION	18	10	nw
LEADERSHIP	17	19	n
MANAGEBYPROCESS	9	4	s
MANAGEMENTBYFACT	6	15	n
ORGANISATIONALLEARN	13	2	s
PROACTIVEAPPROACH	8	1	s
RESULTSORIENTATION	1	2	s
SOCIALRESPONSIBILITY	5	11	s
SYSTEMICVIEW	19	20	n
VALUINGPEOPLE	18	6	s
VISIONOFTHEFUTURE	20	17	n