Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	3	19	e
INNOVATION	4	3	e
LEADERSHIP	14	2	s
MANAGEBYPROCESS	3	5	se
MANAGEMENTBYFACT	3	6	s
ORGANISATIONALLEARN	2	2	s
PROACTIVEAPPROACH	1	3	s
RESULTSORIENTATION	2	3	se
SOCIALRESPONSIBILITY	11	11	se
SYSTEMICVIEW	1	1	e
VALUINGPEOPLE	3	2	e
VISIONOFTHEFUTURE	3	2	se