Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	1	4	s
INNOVATION	2	2	s
LEADERSHIP	18	8	s
MANAGEBYPROCESS	4	6	s
MANAGEMENTBYFACT	5	3	s
ORGANISATIONALLEARN	14	2	s
PROACTIVEAPPROACH	6	20	n
RESULTSORIENTATION	7	19	n
SOCIALRESPONSIBILITY	8	10	n
SYSTEMICVIEW	13	7	s
VALUINGPEOPLE	3	2	s
VISIONOFTHEFUTURE	19	20	n