Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	20	2	w
INNOVATION	8	19	e
LEADERSHIP	13	9	w
MANAGEBYPROCESS	5	6	e
MANAGEMENTBYFACT	5	5	e
ORGANISATIONALLEARN	20	4	w
PROACTIVEAPPROACH	17	14	w
RESULTSORIENTATION	2	10	e
SOCIALRESPONSIBILITY	11	12	e
SYSTEMICVIEW	1	12	n
VALUINGPEOPLE	5	3	e
VISIONOFTHEFUTURE	19	11	w