Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	2	4	s
INNOVATION	12	18	w
LEADERSHIP	1	13	n
MANAGEBYPROCESS	15	2	s
MANAGEMENTBYFACT	5	1	s
ORGANISATIONALLEARN	16	2	s
PROACTIVEAPPROACH	18	4	s
RESULTSORIENTATION	17	2	s
SOCIALRESPONSIBILITY	12	11	s
SYSTEMICVIEW	12	1	w
VALUINGPEOPLE	11	2	s
VISIONOFTHEFUTURE	13	20	n