Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	3	3	e
INNOVATION	4	4	e
LEADERSHIP	6	6	e
MANAGEBYPROCESS	1	4	s
MANAGEMENTBYFACT	2	5	se
ORGANISATIONALLEARN	2	2	s
PROACTIVEAPPROACH	19	1	w
RESULTSORIENTATION	2	3	se
SOCIALRESPONSIBILITY	11	11	se
SYSTEMICVIEW	9	9	e
VALUINGPEOPLE	6	8	se
VISIONOFTHEFUTURE	3	2	e