Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	3	3	s
INNOVATION	4	4	s
LEADERSHIP	6	6	s
MANAGEBYPROCESS	4	1	e
MANAGEMENTBYFACT	5	2	se
ORGANISATIONALLEARN	2	2	e
PROACTIVEAPPROACH	2	19	n
RESULTSORIENTATION	3	2	se
SOCIALRESPONSIBILITY	11	11	se
SYSTEMICVIEW	9	9	s
VALUINGPEOPLE	5	8	s
VISIONOFTHEFUTURE	1	18	n