Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	14	4	w
INNOVATION	1	12	e
LEADERSHIP	15	10	w
MANAGEBYPROCESS	18	15	w
MANAGEMENTBYFACT	1	1	e
ORGANISATIONALLEARN	20	17	w
PROACTIVEAPPROACH	18	8	w
RESULTSORIENTATION	20	11	w
SOCIALRESPONSIBILITY	11	18	e
SYSTEMICVIEW	1	18	n
VALUINGPEOPLE	7	19	e
VISIONOFTHEFUTURE	4	3	e