Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	18	7	w
INNOVATION	2	17	e
LEADERSHIP	14	19	w
MANAGEBYPROCESS	20	9	w
MANAGEMENTBYFACT	5	14	e
ORGANISATIONALLEARN	19	6	w
PROACTIVEAPPROACH	17	18	w
RESULTSORIENTATION	19	4	w
SOCIALRESPONSIBILITY	11	13	e
SYSTEMICVIEW	4	2	e
VALUINGPEOPLE	15	1	w
VISIONOFTHEFUTURE	2	15	e