Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	18	14	w
INNOVATION	19	19	n
LEADERSHIP	3	6	e
MANAGEBYPROCESS	20	8	w
MANAGEMENTBYFACT	3	15	e
ORGANISATIONALLEARN	20	2	w
PROACTIVEAPPROACH	2	10	e
RESULTSORIENTATION	3	2	s
SOCIALRESPONSIBILITY	10	11	w
SYSTEMICVIEW	3	4	e
VALUINGPEOPLE	18	17	w
VISIONOFTHEFUTURE	20	19	w