Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	13	15	w
INNOVATION	17	9	w
LEADERSHIP	15	6	w
MANAGEBYPROCESS	1	7	e
MANAGEMENTBYFACT	18	16	w
ORGANISATIONALLEARN	1	3	e
PROACTIVEAPPROACH	1	12	e
RESULTSORIENTATION	18	3	s
SOCIALRESPONSIBILITY	11	18	e
SYSTEMICVIEW	18	5	w
VALUINGPEOPLE	2	8	e
VISIONOFTHEFUTURE	3	2	e