Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	18	15	n
INNOVATION	14	14	n
LEADERSHIP	11	17	w
MANAGEBYPROCESS	1	6	se
MANAGEMENTBYFACT	4	5	se
ORGANISATIONALLEARN	2	2	e
PROACTIVEAPPROACH	4	1	e
RESULTSORIENTATION	3	2	se
SOCIALRESPONSIBILITY	11	11	se
SYSTEMICVIEW	5	4	e
VALUINGPEOPLE	13	19	nw
VISIONOFTHEFUTURE	2	4	se