Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	10	4	s
INNOVATION	14	5	s
LEADERSHIP	5	19	n
MANAGEBYPROCESS	20	19	n
MANAGEMENTBYFACT	15	3	s
ORGANISATIONALLEARN	2	20	n
PROACTIVEAPPROACH	9	4	s
RESULTSORIENTATION	2	3	e
SOCIALRESPONSIBILITY	11	10	n
SYSTEMICVIEW	4	3	s
VALUINGPEOPLE	6	4	s
VISIONOFTHEFUTURE	17	20	n