Competencies and Clusters

CLIENTSERVICE
CONFLICTMGT
COOPERATION
DEVELOPOTHERS
EFFECTIVENESS
INTEGRITY
LEADERSHIP
LISTENING
PROBLEMSOLVING
RESPONDING
SELFAWARENESS
SELFCONFIDENCE
SELFMGT
TEAMWORK
THINKING
UNDERSTANDING

Definition of a Competency is: "Any motive, attitude, skill, knowledge, behaviour or other personal characteristic that is essential to perform the job".

Try to find all 16 words on this board.

C L I E N T S E R V I C E T P
S V G I G N I D N O P S E R T
E C N T G M F L E S K M O S S
L O I Y P W U Z Y R Q B O S C
F N D T J I A X O D L O E E O
C F N I H T H W K E J N K N O
O L A R Q I M S M L E F E E P
N I T G B A N S R V O O L R E
F C S E E O O K I E Y X U A R
I T R T W L N T I W D D U W A
D M E N V T C J F N G A E A T
E G D I O E O C K T G D E F I
N T N I F G N I N E T S I L O
C G U F S W K E V F C Y A E N
E D E V E L O P O T H E R S M
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Answer Key for Competencies and Clusters

X
Y
123456789101112131415
1C L I E N T S E R V I C E # P
2S # G # G N I D N O P S E R #
3E C N T G M F L E S K # O S S
4L O I Y P # # # # R # B # S C
5F N D T # I # # O # L # E E O
6C F N I H # H W # E # N # N O
7O L A R # I M S M # E # # E P
8N I T G # A N S R V # # # R E
9F C S E E # O K I E # # # A R
10I T R T # L # T I # D # # W A
11D M E N V # C # # N # A # A T
12E G D I # E # # # # G # E F I
13N T N # F G N I N E T S I L O
14C G U F # # # # # # # # # E N
15E D E V E L O P O T H E R S #
Word X Y Direction
CLIENTSERVICE  11e
CONFLICTMGT  23s
COOPERATION  154s
DEVELOPOTHERS  215e
EFFECTIVENESS  315ne
INTEGRITY  412n
LEADERSHIP  1413nw
LISTENING  1413w
PROBLEMSOLVING  88sw
RESPONDING  142w
SELFAWARENESS  1415n
SELFCONFIDENCE  12s
SELFMGT  103w
TEAMWORK  410ne
THINKING  45se
UNDERSTANDING  313n