Competencies and Clusters

CLIENTSERVICE
CONFLICTMGT
COOPERATION
DEVELOPOTHERS
EFFECTIVENESS
INTEGRITY
LEADERSHIP
LISTENING
PROBLEMSOLVING
RESPONDING
SELFAWARENESS
SELFCONFIDENCE
SELFMGT
TEAMWORK
THINKING
UNDERSTANDING

Definition of a Competency is: "Any motive, attitude, skill, knowledge, behaviour or other personal characteristic that is essential to perform the job".

Try to find all 16 words on this board.

P G N I D N O P S E R T D Q K
E R I O J T R L T Q G W T S J
C J O R I P G E V M F Y H P D
N X E B D T A M T F T R I I E
E J R C L M A C F I G M N H V
D N S Z W E I R R L X C K S E
I R S O F L M G E X E Q I R L
F X R L F U E S F P W S N E O
N K D N H T Z I O K O B G D P
O Z O G N R M C M L J O F A O
C C L I E N T S E R V I C E T
F X L I S T E N I N G I P L H
L G N I D N A T S R E D N U E
E F F E C T I V E N E S S G R
S E L F A W A R E N E S S D S
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Answer Key for Competencies and Clusters

X
Y
123456789101112131415
1P G N I D N O P S E R T # # #
2E R # O # T # # T # G # T # #
3C # O # I # G E # M # Y H P D
4N # # B # T A M T # T # I I E
5E # # # L M A C F I # # N H V
6D # # # W E I R R L # # K S E
7I # # O # L M G E # E # I R L
8F # R # F # E S # P # S N E O
9N K # N # T # # O # O # G D P
10O # O # N # # # # L # O # A O
11C C L I E N T S E R V I C E T
12F # L I S T E N I N G I # L H
13L G N I D N A T S R E D N U E
14E F F E C T I V E N E S S G R
15S E L F A W A R E N E S S # S
Word X Y Direction
CLIENTSERVICE  211e
CONFLICTMGT  211ne
COOPERATION  1311nw
DEVELOPOTHERS  153s
EFFECTIVENESS  114e
INTEGRITY  411ne
LEADERSHIP  1412n
LISTENING  312e
PROBLEMSOLVING  88se
RESPONDING  111w
SELFAWARENESS  115e
SELFCONFIDENCE  115n
SELFMGT  128nw
TEAMWORK  92sw
THINKING  132s
UNDERSTANDING  1313w