Service Recovery

ADVOCATES
EXPLODED
EXTRA
FAILURE
PATIENT
PHARMACY
PILOT
RECOVERY
ROLLING
ROLLOUT
SCRIPTS
SLA
THREE
VETERANS
WORLDCLASS

To help staff learn about service recovery

Try to find all 15 words on this board.

W F A I L U R E E G P
U O E A R T X E X H A
F D R W A L S Y P V T
R S E L L H R C L E I
O C C T D N O A O T E
L R O O M C L M D E N
L I V L I P L R E R T
O P E I J C I A D A H
U T R P F Z N H S N R
T S Y M P E G P G S E
A D V O C A T E S G E
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Answer Key for Service Recovery

X
Y
1234567891011
1W F A I L U R E E # P
2# O # A R T X E X # A
3# # R # A L S Y P V T
4R S E L # # R C L E I
5O C C T D # O A O T E
6L R O O # C L M D E N
7L I V L # # L R E R T
8O P E I # # I A D A H
9U T R P # # N H S N R
10T S Y # # # G P # S E
11A D V O C A T E S # E
Word X Y Direction
ADVOCATES  111e
EXPLODED  91s
EXTRA  82w
FAILURE  31e
PATIENT  111s
PHARMACY  88n
PILOT  49n
RECOVERY  33s
ROLLING  74s
ROLLOUT  14s
SCRIPTS  24s
SLA  73w
THREE  117s
VETERANS  103s
WORLDCLASS  66se