Service Recovery

ADVOCATES
EXPLODED
EXTRA
FAILURE
PATIENT
PHARMACY
PILOT
RECOVERY
ROLLING
ROLLOUT
SCRIPTS
SLA
THREE
VETERANS
WORLDCLASS

To help staff learn about service recovery

Try to find all 15 words on this board.

C T T U O L L O R C U
C S Y C I L Z P C S A
P N R I S T I H S D L
R A E R U L I A F E S
O R V X O W L R U D T
L E O T T C C M E O P
L T C E D R W A E L I
I E E L S T A C R P R
N V R O W S G Y H X C
G O A D V O C A T E S
W S Q T N E I T A P Y
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Answer Key for Service Recovery

X
Y
1234567891011
1# # T U O L L O R # #
2# S Y # # # # P # S A
3# N R # # # I H S D L
4R A E R U L I A F E S
5O R V X O # L R # D T
6L E O T T C # M E O P
7L T C # D R # A E L I
8I E E L # # A C R P R
9N V R # # # # Y H X C
10G O A D V O C A T E S
11W # # T N E I T A P #
Word X Y Direction
ADVOCATES  310e
EXPLODED  1010n
EXTRA  34se
FAILURE  84w
PATIENT  1011w
PHARMACY  84s
PILOT  82sw
RECOVERY  39n
ROLLING  14s
ROLLOUT  91w
SCRIPTS  1110n
SLA  114n
THREE  910n
VETERANS  29n
WORLDCLASS  66ne