Service Recovery

ADVOCATES
EXPLODED
EXTRA
FAILURE
PATIENT
PHARMACY
PILOT
RECOVERY
ROLLING
ROLLOUT
SCRIPTS
SLA
THREE
VETERANS
WORLDCLASS

To help staff learn about service recovery

Try to find all 15 words on this board.

W X G S T P I R C S E
R O L L O U T N E X R
S P R E E R H T T E R
S Y V L P W A R C E T
N C D S D C A O R N G
A A V D O C V U E J N
R M F V X E L I A F I
E R D R R I T A L R L
T A Q Y A A T L S J L
E H T F P I L O T S O
V P D E D O L P X E R
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Answer Key for Service Recovery

X
Y
1234567891011
1W # # S T P I R C S E
2R O L L O U T # E X R
3# # R E E R H T T E #
4S Y # L # # A R C E T
5N C # # D C A O R N G
6A A # # O C V U E # N
7R M # V # E L I A # I
8E R D # R I T A L # L
9T A # Y A A # # S # L
10E H # F P I L O T S O
11V P D E D O L P X E R
Word X Y Direction
ADVOCATES  29ne
EXPLODED  1011w
EXTRA  111sw
FAILURE  59ne
PATIENT  510ne
PHARMACY  29n
PILOT  510e
RECOVERY  112sw
ROLLING  1111n
ROLLOUT  12e
SCRIPTS  101w
SLA  99n
THREE  83w
VETERANS  111n
WORLDCLASS  66se