Customer Foucused

ADVISE
APPRECIATE
BENEFIT
CLARIFY
CREATEINTEREST
DISCOVERNEEDS
LISTEN
RECOMMEND
STATEBENEFIT
VERIFY

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W D I S C O V E R N E E D S E
S T A A C W H O X B X O C L J
O T S E O L X S X M H E I O E
P H T E L I S T E N R T P H Q
C M A B R R O X N W W A H R F
L A T Q L E V M Q J D I R D H
Q C E R V A T L W V W C I N D
P A B E X E U N I H Z E O E R
B D E B N I R S I M B R C M Y
X V N O G E E I N E M P H M F
P A E J O K E U F Z T P I O I
B A F Z Q Q F F M Y Z A V C R
R D I D F S C F W U M E E E A
P M T Q N B N E B H U H U R L
Y C I P D M B S E L N J B I C
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Answer Key for Customer Foucused

X
Y
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1# D I S C O V E R N E E D S #
2# T # # # # # # # # # # # # #
3# # S # # # # # # # # E # # #
4# # T E L I S T E N # T # # #
5# # A # R # # # # # # A # # #
6# # T # # E # # # # D I # D #
7# # E # V # T # # V # C # N #
8# # B # # E # N I # # E # E #
9# # E # # # R S I # # R # M Y
10# # N # # # E I # E # P # M F
11# # E # # # # # F # T P # O I
12# # F # # # # # # Y # A # C R
13# # I # # # # # # # # # E E A
14# # T # # # # # # # # # # R L
15# # # # # # # # # # # # # # C
Word X Y Direction
ADVISE  125sw
APPRECIATE  1212n
BENEFIT  38s
CLARIFY  1515n
CREATEINTEREST  88nw
DISCOVERNEEDS  11e
LISTEN  54e
RECOMMEND  1414n
STATEBENEFIT  33s
VERIFY  57se