Customer Foucused

ADVISE
APPRECIATE
BENEFIT
CLARIFY
CREATEINTEREST
DISCOVERNEEDS
LISTEN
RECOMMEND
STATEBENEFIT
VERIFY

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S D E E N R E V O C S I D M X
Q C X G A K M E E Y G K V T K
P Y N E K B F R K O V F S M C
Z N W T S N I I O B K E T I D
C K Z A K J T F R I R F A K G
L D R I D V U Y G E H D T O T
Y N D C I Z T J T Y V D E O T
E E H E W B W N M I P I B B E
R M L R F P I G S X E E E N Z
V M E P P E N E P E N X N O I
Q O W P T E X U C E P U E O Z
C C X A T F O I F V G H F V Q
D E E S E O X I Z F M H I V E
T R I L Y B T C P P N B T N E
C L A R I F Y V A G P G U W L
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Answer Key for Customer Foucused

X
Y
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1S D E E N R E V O C S I D # #
2# # # # # # # E # # # # # T #
3# # # E # # # R # # # # S # #
4# # # T # # # I # # # E T # #
5# # # A # # # F # # R # A # #
6# D # I # # # Y # E # D T # #
7# N # C # # # # T # V # E # #
8# E # E # # # N # I # # B # #
9# M # R # # I # S # # E E # #
10# M # P # E N E # # N # N # #
11# O # P T E # # # E # # E # #
12# C # A T # # # F # # # F # #
13# E E S # # # I # # # # I # #
14# R I # # # T # # # # # T # #
15C L A R I F Y # # # # # # # #
Word X Y Direction
ADVISE  135sw
APPRECIATE  412n
BENEFIT  138sw
CLARIFY  115e
CREATEINTEREST  88ne
DISCOVERNEEDS  121w
LISTEN  215ne
RECOMMEND  214n
STATEBENEFIT  133s
VERIFY  81s