Culture of Service

BODYLANGUAGE
DIGNITY
GREETINGS
HUDDLES
PROMOTEIMAGE
RESPECT
SMILE
TEAMWORK
TELEPHONEETIQUETTE
VOCABULARY
VOICEMAIL
YOURWELCOME

Essentials: Our standards for Customer Service

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Word	X	Y	Direction
BODYLANGUAGE	8	14	n
DIGNITY	8	13	nw
GREETINGS	8	5	se
HUDDLES	7	15	nw
PROMOTEIMAGE	6	16	e
RESPECT	7	16	nw
SMILE	16	13	ne
TEAMWORK	2	20	n
TELEPHONEETIQUETTE	11	11	ne
VOCABULARY	8	14	e
VOICEMAIL	7	14	n
YOURWELCOME	8	12	ne