Culture of Service

BODYLANGUAGE
DIGNITY
GREETINGS
HUDDLES
PROMOTEIMAGE
RESPECT
SMILE
TEAMWORK
TELEPHONEETIQUETTE
VOCABULARY
VOICEMAIL
YOURWELCOME

Essentials: Our standards for Customer Service

Try to find all 12 words on this board.

P V D T L M S V T N P T S O I I A U V L
A T D G Z H T Y N D C E J U Y S R Q D D
Q E E D N D K D K E L J N T Q M D R Y T
K A O L P I A A P D W V I K M K F H E Z
I M L G E S G S D D R N R B B J L U A D
N W P R N P E U W S G N M J G H S A Y K
V O S A Y R H V O I C E M A I L I J T L
T R N E X O B O D Y L A N G U A G E W L
L K E E M M M C N S O M R L J R O I X B
J W R N G O Q A X E W U Z U E B H Z G K
T D W Q K T C B M L E O R E Q H Z Z G T
Z Q X B T E O U B D R T T W H S J B P M
Z S L S L I E L Y I K I I C E Q K F S T
Y P U H H M L A B H N U D Q N L K Q S U
Y D U P Q A K R C G Z H Z Q U W C F F J
P E C H M G Y Y S N G X A A A E E O X L
L F Q B T E S Y B M A Z Z L C J T U M V
F O D V I S G A E B I B S S S D O T V E
A C G T D G J U G X W L B F M N L M E G
N G X F W F C O X K K W E E V D A S S M
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Answer Key for Culture of Service

X
Y
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1# # # # # # # # # # # T S # # # # # # #
2# T # # # # # # # # C E # # Y # # # # #
3# E E # # # # # # E L # # T # # # # # #
4# A # L # # # # P D # # I # # # # # # #
5# M # # E # # S D # # N # # # # # # # #
6# W # # # P E U # # G # # # # # # # # #
7# O # # # R H V O I C E M A I L # # # #
8# R # # # O B O D Y L A N G U A G E # #
9# K # # # M # C N # O # # # # R # # # #
10# # # # # O # A # E # U # # E # # # # #
11# # # # # T # B # # E # R E # # # # # #
12# # # # # E # U # # # T T W # # # # # #
13# # # # # I # L # # # I I # E # # # # #
14# # # # # M # A # # N # # Q # L # # # #
15# # # # # A # R # G # # # # U # C # # #
16# # # # # G # Y S # # # # # # E # O # #
17# # # # # E # # # M # # # # # # T # M #
18# # # # # # # # # # I # # # # # # T # E
19# # # # # # # # # # # L # # # # # # E #
20# # # # # # # # # # # # E # # # # # # #
Word X Y Direction
BODYLANGUAGE  88e
DIGNITY  98ne
GREETINGS  178sw
HUDDLES  77ne
PROMOTEIMAGE  66s
RESPECT  67ne
SMILE  916se
TEAMWORK  22s
TELEPHONEETIQUETTE  1111se
VOCABULARY  88s
VOICEMAIL  87e
YOURWELCOME  108se