Culture of Service

BODYLANGUAGE
DIGNITY
GREETINGS
HUDDLES
PROMOTEIMAGE
RESPECT
SMILE
TEAMWORK
TELEPHONEETIQUETTE
VOCABULARY
VOICEMAIL
YOURWELCOME

Essentials: Our standards for Customer Service

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Answer Key for Culture of Service

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Word	X	Y	Direction
BODYLANGUAGE	14	8	s
DIGNITY	3	15	ne
GREETINGS	14	17	nw
HUDDLES	15	7	nw
PROMOTEIMAGE	16	6	s
RESPECT	16	7	nw
SMILE	6	9	w
TEAMWORK	20	2	s
TELEPHONEETIQUETTE	11	11	sw
VOCABULARY	14	8	w
VOICEMAIL	15	8	s
YOURWELCOME	14	10	sw