Telephone Etiquette

APOLOGIZE
ATTITIUDE
COMMONSENSE
COMMUNICATION
COMPLAINTS
CONSIDERATE
CUSTOMER
ENTHUSIASM
ETIQUETTE
FLEXIBILITY
FRIENDLY
GREETING
HOLD
IMPRESSION
LISTEN
PERCEPTION
POSITIVE
POSTURE
PROACTIVE
PROBING
QUESTIONS
RELATIONSHIP
RESPECTFUL
SERVICE
SKILL
SMILE
SPIRIT
TELEPHONE
TRANSFERRED
VALIDATE

Seek N Find

Try to find all 30 words on this board.

H G K Q O R D L H S H L E G M Y H R V N
C S F D N Z O A U R K W N N R T W R A X
G P Q E N L S O J F M V O I A I U C L E
J O U V Q E F I Z N T U H B O L O G I Y
E S E I N C T E E S P C P O R I T T D L
L I S T O O F S T M Z R E R S B X E A D
P T T C R Y I N I I E H L P D I E Z T N
N I I A Z U I T E L M N E M S X T I E E
O V O O E A C T A E F T T S K E A G S I
I E N R L S T T T C B S I H C L R O Z R
T Z S P N E I R T O I I R R U F E L W F
P H M U U O G A I M M N E M I S D O P M
E O V Q N A R N T M P M U B C P I P N V
C L I S O H E S I O R O O M G V S A X H
R T H E Z V E F U N E E S W M K N G S X
E I O R B T T E D S S D Z T I O O Z N M
P N L V G P I R E E S B V L U H C V Q X
W F D I M C N R G N I F L N C R U P T S
L N L C P Q G E K S O O M J J M E A B K
F V V E G C V D G E N R E M O T S U C I
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Answer Key for Telephone Etiquette

X
Y
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1# # # # # # # L # # # # E G # Y # # V #
2# # # # # # # # U # # # N N # T # # A #
3# P Q E N # # # # F # # O I # I # # L #
4# O U V # E # # # # T # H B # L # # I Y
5# S E I N # T # # S # C P O # I # # D L
6# I S T # O # S T M # R E R # B # E A D
7# T T C # # I N I I E # L P # I E Z T N
8N I I A # # I T E L # N E # S X T I E E
9O V O O # A # T A E # T T # # E A G # I
10I E N R L # T T T C # # I H # L R O # R
11T # S P # E I R T O I # # R U F E L # F
12P # M # U O G A I M M N # # I S D O # #
13E O # Q N # R N T M P # U # # P I P # #
14C # I S # # E S I O R O # M # # S A # #
15R T H E # # E F U N E # S # M K N # S #
16E I O R # # T E D S S # # T I O O # # M
17P # L V # # I R E E S # # L U # C # # #
18# # D I # # N R # N I # L # # R # # # #
19# # # C # # G E # S O # # # # # E # # #
20# # # E # # # D # E N R E M O T S U C #
Word X Y Direction
APOLOGIZE  1814n
ATTITIUDE  99s
COMMONSENSE  1010s
COMMUNICATION  1111nw
COMPLAINTS  114ne
CONSIDERATE  1717n
CUSTOMER  1920w
ENTHUSIASM  117se
ETIQUETTE  116ne
FLEXIBILITY  1611n
FRIENDLY  2011n
GREETING  712s
HOLD  315s
IMPRESSION  1111s
LISTEN  108nw
PERCEPTION  117n
POSITIVE  23s
POSTURE  1113se
PROACTIVE  411n
PROBING  147n
QUESTIONS  33s
RELATIONSHIP  99sw
RESPECTFUL  1710nw
SERVICE  414s
SKILL  1714sw
SMILE  105s
SPIRIT  1714nw
TELEPHONE  139n
TRANSFERRED  810s
VALIDATE  191s