Telephone Etiquette

APOLOGIZE
ATTITIUDE
COMMONSENSE
COMMUNICATION
COMPLAINTS
CONSIDERATE
CUSTOMER
ENTHUSIASM
ETIQUETTE
FLEXIBILITY
FRIENDLY
GREETING
HOLD
IMPRESSION
LISTEN
PERCEPTION
POSITIVE
POSTURE
PROACTIVE
PROBING
QUESTIONS
RELATIONSHIP
RESPECTFUL
SERVICE
SKILL
SMILE
SPIRIT
TELEPHONE
TRANSFERRED
VALIDATE

Seek N Find

Try to find all 30 words on this board.

R Y X S K E K R A G N I T E E R G V S Z
M S A I S U H T N E N Q Y X E S F E E I
Y E W Q F L L I K S O F P R V Z V K R J
C D D D R S W D Y N I I O S J I R P V N
X V G N I N G E P E S B X H T H C I I L
X D F M E O J R I S S H R I C O O A C M
E R Y W N I S R H N E W S E M Y N T E C
J T R O D T Z E S O R O E M F T S T G E
R L T H L S H F N M P K U Z E I I I J T
J Y E E Y E C S O M M N E R N L D T W A
B F K J U U Q N I O I E F E O I E I H D
T E N C U Q M A T C U R V M H B R U O I
X C Z E Q C I R A G R U V O P I A D L L
Y X Y I T J A T L C E T Y T E X T E D A
T T O L G S I F E T G S D S L E E A G V
H I E R Q O I V R G H O Z U E L D G P N
O Y R X N K L L R E S P E C T F U L M H
P E V I T C A O R P E R C E P T I O N V
V Z G Q P L F R P R O B I N G E F D F G
O E L I M S T N I A L P M O C V G B N Q
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Answer Key for Telephone Etiquette

X
Y
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1# # # # # # # # # G N I T E E R G # S #
2M S A I S U H T N E N # # # # # # E E #
3# # # # F L L I K S O # # # # # V # R #
4# # # # R S # D # N I # # # # I # # V #
5# # # # I N # E P E S # # # T # C # I #
6# # # # E O # R I S S # # I # O O A C #
7E # # # N I # R H N E # S # M Y N T E #
8# T # # D T # E S O R O # M # T S T # E
9# # T # L S # F N M P # U # E I I I # T
10# # # E Y E # S O M M N # R N L D T # A
11# # # # U U # N I O I E # E O I E I H D
12# E N # # Q # A T C # R # M H B R U O I
13# # Z E # # I R A # # U # O P I A D L L
14# # # I T # # T L # # T # T E X T E D A
15T # # # G S I # E # # S # S L E E # # V
16# I # # # O I # R # # O # U E L # # # #
17# # R # N # L L R E S P E C T F U L # #
18# E V I T C A O R P E R C E P T I O N #
19# # # # P # # # P R O B I N G # # # # #
20# E L I M S T N I A L P M O C # # # # #
Word X Y Direction
APOLOGIZE  1020nw
ATTITIUDE  186s
COMMONSENSE  1012n
COMMUNICATION  1111sw
COMPLAINTS  1520w
CONSIDERATE  175s
CUSTOMER  1417n
ENTHUSIASM  102w
ETIQUETTE  915nw
FLEXIBILITY  1617n
FRIENDLY  53s
GREETING  171w
HOLD  1911s
IMPRESSION  1111n
LISTEN  817nw
PERCEPTION  1018e
POSITIVE  119ne
POSTURE  1217n
PROACTIVE  1018w
PROBING  919e
QUESTIONS  612n
RELATIONSHIP  913n
RESPECTFUL  917e
SERVICE  191s
SKILL  103w
SMILE  620w
SPIRIT  620nw
TELEPHONE  1517n
TRANSFERRED  814n
VALIDATE  2015n